Domestic Abuse Caseworker

6 days ago


East Anglia, United Kingdom Cats Protection Full time

Job DescriptionTeam: LifelineLocation: Hybrid, covering the East Anglia and some areas of the South East region with frequent travelWork pattern: 35 hours per week, Monday to Friday, 9am - 5pmSalary: Up to £27,466.16 per yearContract: PermanentDue to the nature of this role, this post is for women only and is exempt under Schedule 9 of the Equality Act 2010.This role requires a basic DBS check. We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.Will you join us and make life better for cats?Responsibilities of our Domestic Abuse Caseworker:assessing referrals and admitting cats onto the serviceproviding pet advice and support to our volunteer foster carersworking with other stakeholders such as pet owners, domestic abuse support services, and internal Cats Protection employees or other agenciesextensive communication via phone, email and in person, as well as daily admin and extensive drivingAbout the Lifeline team:Lifeline is a pet fostering service for anyone fleeing domestic abusethe majority of our referrals come from women fleeing domestic abuse via women-only services.the service places cats into volunteer foster homes on a temporary basis until their owners can be reunited with them.our team consists of a National Lifeline Manager, Lifeline Manager and Lifeline CaseworkersWhat we’re looking for in our Domestic Abuse Caseworker:good all-round experience of performing administrative duties in a busy serviceprevious professional experience giving pet care adviceprevious experience in a public facing rolean understanding of the problems experienced by families fleeing domestic abuse with petsa confident self-starter who has had experience of working with volunteers and home visitinga full, manual UK driving license and comfortable driving a vanexperience of working in the animal welfare sector and able to provide basic cat welfare and behaviour adviceWhat we can offer you:range of health benefits26 days’ annual leave plus bank holidays, increasing with length of serviceSalary Finance, which empowers you to take control of your financial wellbeingand much more, which you can learn aboutInterested? Here’s how to apply:Application closing date: 28 December 2025Interview date: 05 and 06 January 2026Please note, we do not accept applications or speculative CVs from agencies.Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.If successful, your recruitment journey will include:1. anonymised application form2. virtual interview  and written exercise on Microsoft TeamsPlease note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.



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