Policy Caseworker

2 days ago


Danehill East Sussex, United Kingdom Cats Protection Full time

Location: Hybrid, covering the London and South East region with frequent travel
35 hours per week, Monday to Friday, 9am - 5pm
Contract: Permanent
Due to the nature of this role, this post is for women only and is exempt under Schedule 9 of the Equality Act 2010.
This role requires a basic DBS check.
All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Responsibilities of our Domestic Abuse Caseworker:
providing pet advice and support to our volunteer foster carers
working with other stakeholders such as pet owners, domestic abuse support services, and internal Cats Protection employees or other agencies
extensive communication via phone, email and in person, as well as daily admin and extensive driving
Lifeline is a pet fostering service for anyone fleeing domestic abuse
the majority of our referrals come from women fleeing domestic abuse via women-only services.
the service places cats into volunteer foster homes on a temporary basis until their owners can be reunited with them.
our team consists of a National Lifeline Manager, Lifeline Manager and Lifeline Caseworkers
What we’re looking for in our Domestic Abuse Caseworker:
previous professional experience giving pet care advice
an understanding of the problems experienced by families fleeing domestic abuse with pets
a full, manual UK driving license and comfortable driving a van
experience of working in the animal welfare sector and able to provide basic cat welfare and behaviour advice
26 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
Interview date: 05 and 06 January 2026
virtual interview and written exercise on Microsoft Teams



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