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Itsm Consultant

2 weeks ago

London, United Kingdom Computappoint Ltd. Full time

**IT Service Management - ITSM Consultant**
- **Location**: Central London
- **Hybrid Model**: Between 1-3 days p/w in office (will vary per week)
- **Contract Length**: 5-months
- **IR35 Status**: Inside

**About the Role**:
My client, one of the UK's leading consultancies are seeking a seasoned ITSM consultant to provide their expertise throughout a 5-month contract.

**Key Responsibilities**:

- Service Management services, spanning from short term on-site consulting opportunities to resource augmentation, and complex large-scale projects.
- Process implementation and improvement across the Service Management Lifecycle
- ServiceNow implementation
- Producing ITSM material (Service blueprints, Support Models etc.)
- Strong experience of CMDB configuration and management, along with SACM
- Strong ServiceNow experience implementing ITSM processes
- High standard of production of written ITSM material
- Minimum ITIL v3

**_Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy_