Workforce Management Team Leader

2 weeks ago


Darlington, United Kingdom HC-One Limited Full time

The Workforce Management Team Leader will lead, motivate and drive the development and performance of the Team to provide a high quality administrative and support service.
You will ensure activities are undertaken efficiently and accurately, monitoring inbound workflows to make sure that any peaks are handled and SLAs are met, and identify any qualitative issues. providing timely feedback on any actions in order to maintain teamstandards.
You will monitor the escalation of complex queries and as an escalation point for the Workforce Management Administrators, handle escalated calls/complaints from customers and represent the department in difficult situations and provide coaching to the Administratorson how to investigate complex issues / queries and resolve to conclusion, where necessary.
Validating how effective HC-One homes are utilising the selected time and attendance tool, you will effectively manage the utilisation of a group of homes to ensure effective roster management and the accurate and timely processing of HR information so thatcolleagues are paid correctly.



  • Darlington, United Kingdom Andron Facilities Management Full time

    **Job Summary**: We are seeking a reliable and detail-oriented manufacturing Cleaning Team Leader to join our team. As a Team Leader you will be responsible for maintaining cleanliness and tidiness in various areas across a large manufacturing plant looking after a team of operatives. This is a great opportunity for individuals who enjoy working...


  • Darlington, United Kingdom HC-One - HR Full time

    **About The Role**: Providing a high quality administrative and support service, the Workforce Management Administrator will support the ongoing implementation of a new time and attendance tool. You will effectively manage the utilisation of the tool within a group of Homes to ensure effective roster management, validate how effectively the tool is being...


  • Darlington, United Kingdom HC-One Limited Full time

    Providing a high quality administrative and support service, the Workforce Management Co-ordinator will support the ongoing implementation of a new time and attendance tool. You will effectively manage the utilisation of the tool within a group of Homes to ensure effective roster management, validate how effectively the tool is being utilised and work...

  • Team Leader

    2 weeks ago


    Darlington, United Kingdom Cooplands Bakery Full time

    **Role**: Cooplands Team Leader **Location**: Darlington, DL2 2GL **Hours**: Up to 16 Hours Available/ Permanent **Hourly Rate**: £11.15 per hour **Company**: Cooplands Bakery What will my role look like? We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail Team Leaders...


  • Darlington, United Kingdom Nobia UK Full time

    Join us as a Warehouse Team Leader and you’ll lead a team to ensure the smooth running of our Warehouse operation, delivering excellent customer service and bottom-line results. **What you’ll be doing** Working with the Warehouse Managers you’ll manage and lead a team of operatives to deliver an on time in full (with no errors) picking performance to...


  • Darlington, United Kingdom Highways England Full time

    **Your new Role** National Highways have an excellent opportunity for a Business Services Team Leader to join our team in Yorkshire North East region. The Business Services Team Leader will oversee and contribute to the development and delivery of directorate administrative business support and governance activities ensuring the time, quality and value...


  • Darlington, United Kingdom SEND Inclusion Support Full time

    Job Title: Children's Homes Team Leader Salary Range: £36,248 - £43,287 (inc 2 sleep-ins per month) Location: Darlington, County Durham About Us: Joining our team means becoming a vital part of a young person's day-to-day life. You'll be there for the highest highs and lowest lows, helping our young people reclaim their childhoods and guiding them towards...


  • Darlington, United Kingdom Approved Workforce Ltd Full time

    Senior Resource Centre Worker (Shift Lead) Location: Darlington Pay Rate – Starting from £14.50 Contract: Full-time, shifts incl. evenings/weekends/bank holidays We’re looking for an experienced residential support worker to step into a Senior / Shift Lead role within a Children’s Resource Centre, supporting disabled children and young people with...

  • Team Leader

    2 days ago


    Darlington, United Kingdom Northgate Vehicle Hire Full time

    **Location - Darlington** **Working Hours - **Monday to Friday 8am to 4.30pm or 9am to 5.30pm** This is an exciting opportunity for an ambitious, Customer Service Team Leader to join one of the UK’s leading vehicle rental specialists and bring to life the Northgate experience for our customers. Here at Northgate Vehicle Hire we have a fantastic...

  • Team Leader

    4 days ago


    Darlington, United Kingdom DB Arriva Full time

    Engineers are at the heart of Arriva who help provide a safe, reliable, and punctual service, day in day out, for our customers. So, come and be a part of this exciting journey as **Team Leader** for our **Darlington **depot. **Responsibilities**: No day will ever be the same, so you need to be flexible whilst also making time for your team. Whether it’s...