Junior Project Coordinator

**FULL JOB DESCRIPTION**:
We’re looking for a Junior Project Coordinator to play a vital role in the expansion and growth of our projects team at Extramile Digital. This is a unique opportunity to join an exciting and fast-paced, award-winning digital marketing company that operates both within the UK and overseas markets.

At Extramile we go above and beyond. You will be forward-thinking, ambitious and passionate about what you do with a strong desire to succeed. You’ll join a friendly, highly regarded and skilled creative team, based in our Staffordshire office.

We offer a competitive salary, an attractive holiday package to include bank holidays and a day off on your birthday, a health cash plan which includes an employee assistance programme, opportunities for career progression and bonus opportunities. Extramile promotes a healthy work/life balance and is committed to encouraging and supporting professional development. If you add the extra to ordinary, we would love to hear from you

**Key responsibilities of the position**:
Working alongside the project manager to;

Work with the Studio team to plan the timelines for projects.

Work with the team to agree on the scope of the project and agree on milestones so that these are communicated to all stakeholders.

Develop and manage project plans, timelines, and budgets, ensuring that projects are completed on time, within scope, and within budget.

Work with the Project Manager to define project resource requirements, including identifying and allocating resources, managing priorities, and providing guidance and direction to team members on project tasks.

Communicate effectively and proactively with clients providing regular project updates and presenting project status reports to internal management.

Ensure the quality standards have been agreed on projects and that all project deliverables meet the stated quality standards, are completed on time, and are within budget

Identify project risks and issues, develop and implement risk mitigation plans with the Project Manager, and escalate issues as appropriate.

Take an active part in sprint planning and daily scrums to ensure project priorities are being delivered.

Ensuring all data is accurately recorded in Monday software and that the right tasks have been allocated to the right person.

Ensure all client amends to projects are completed to agreed deadlines

Ensure all support tasks are acknowledged, triaged, allocated and scheduled for completion

Manage the overdue support task list and proactively report issues with weekly update reviews scheduled with the Project Manager

Proactive communications with clients to keep clients informed of ticket progress and to ensure follow-up on the information needed to progress tasks

**Key responsibilities of the position**:
An eye for detail

Logical

Methodical

Ability to communicate at a high level both verbally and in writing

Have an assertive, persuasive but courteous approach with clients and internal teams

An influencer

Capable of working in a team

Able to prioritise and complete work to deadlines

Be capable of remaining calm under pressure and dealing with conflicting priorities

**Qualifications and training**:
Previous experience in organising and delivering project tasks

Proactive problem solving, identifying issues and trends

Good understanding of website development and UX/UI

**Experience**:
Working in a digital marketing agency

Experience in agile project process is desirable but not essential

**Product Knowledge**:
An understanding of technical products (preferably web design, development and Search Engine Marketing)

A working knowledge of CMS WordPress, Joomla and Magento