Aftercare Excellence Advisor

3 days ago


Diss, United Kingdom Midwich ltd Full time

We have an exciting opportunity to join our Aftercare Excellence Team as a Customer Services Advisor.

This position will involve handling post sales customer queries and assisting as required with the following key tasks:

- Processing product returns
- Carrier liaison
- Communication at all levels with customers and internal staff
- Working to tight deadlines

**Please note, full-time remote working is not available for this role. It will be based at our Diss office, with a flexible hybrid working from home opportunity available, once the probationary period has been successfully completed. Our hybrid workingapproach allows employees to work three days from the office and two days from home if they wish to do so.


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