Service Desk Analyst

2 weeks ago


Manchester, United Kingdom Lorien Full time

**IT Support Analyst - 27k - Manchester City Centre based (Hybrid)**

Here at Lorien we are partnering with a rapidly expanding Software house based in Manchester City Centre. With the plans for their growth to continue well underway this year, they're now looking to expand the IT support team and add a It Support Analyst.

**The role**: IT Support Analyst

Day to day you will be key in ensuring the smooth running of operations within the Service Delivery team.

**Skills required**:

- Experience of working in a fast-paced customer service environment.
- Have the ability to recognise and react to high priority issues following an Incident Management Process.
- An understanding and experience with Microsoft Office 365.
- Excellent communication skills, both written and verbal.
- Have the ability to multi-task, prioritise and be able to work on your own initiative.
- Excellent customer service skills with working experience are essential.

**Salary and benefits**:

- £22,00 to £25,000 per annum depending on your experience.
- Company bonus scheme (10%)
- 25 days holiday a year plus bank holidays
- Company pension scheme

**IND_PC1**

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.


  • Service Desk Analyst

    21 hours ago


    Manchester, United Kingdom Charles Simon Associates Ltd Full time

    **Service Desk Analyst - (Service Desk, Windows, O365, AD, Active Directory, Office 365 Patching, DNS, DHCP, Ticketing, ITIL) - Permanent - Hinckley** Charles Simon Associates are currently looking for a Service Desk Analyst on a permanent basis for a fast growing UK wide organisation based in Hinckley. **Location**: Hinckley **Salary**: Up to £30,000...

  • Service Desk Analyst

    2 weeks ago


    Manchester, United Kingdom Picture More Full time

    **IT Service Desk Analyst** **Are you an IT Service Desk Analyst looking for a new challenge?** We are currently working with a leading global law firm based in Manchester who are seeking a highly motivated service desk analyst to join their team. You will be responsible for providing 1st line support for all technology systems alongside AV/meetingroom...

  • Service Desk Analyst

    2 weeks ago


    Manchester, United Kingdom The University of Manchester Full time

    Service Desk Analyst Join to apply for the Service Desk Analyst role at The University of Manchester. About IT Services IT Services at the University of Manchester is a vibrant and fast‑moving department. We focus on delivering excellent customer service and high‑quality services for staff, students and researchers. The Team Our IT Support Team provides...


  • Manchester, United Kingdom ClearCourse Full time

    Company description: Join a rapidly growing collaborative of disruptive technology companies working together to build a brilliant software and payments business. Since our inception in 2018, we’ve acquired software and services companies at a rate of more than one a month, so as a ClearCourse employee you’ll benefit from the feel of a pioneering...


  • Manchester, United Kingdom The University of Manchester Full time

    About IT ServicesIT Services at the University of Manchester is a vibrant and fast-moving department, we focus on delivering excellent customer service and quality services for our staff, students and researchers.The TeamOur IT Support Team provide the University’s staff and students with critical support by telephone, in-person support desk and through...


  • Manchester, United Kingdom We build homes for sale or rent across the country Full time

    Title:Service Desk AnalystContract Type:12-month Fixed-Term Contract Full-Time 35 hoursSalary:31000 per annumGrade:6Reporting Office:Manchester TraffordPersona:Office Worker with one day a week working from home *Contractual hours to be worked from reporting officeWorking Pattern:Shifts range from08:00-16:00/ 08:30-16:30/ 09:00-17:00Closing Date:30th...

  • Service Desk Analyst

    21 hours ago


    Manchester, United Kingdom Lorien Full time

    **Service Desk Analyst** **About us** An advanced gaming technology, for the global gambling industry. Creating technology for the future of online gaming. We are ambitious, focus, always cutting through the complexities and deliver flexible, scalable technology and creating the ultimate customer experience. **Job Duties** The day to day operations with the...


  • Manchester, United Kingdom We build homes for sale or rent across the country Full time

    Title : Service Desk Analyst Contract Type : 12-month Fixed-Term Contract Full-Time 35 hours Salary : 31000 per annum Grade : 6 Reporting Office : Manchester Trafford Persona : Office Worker with one day a week working from home Contractual hours to be worked from reporting office Working Pattern : Shifts range from08 : 00-16 : 00 / 08 : 30-16 : 30 / 09 :...


  • Manchester, United Kingdom The Portfolio Group Full time

    We are looking for a highly capable service desk analyst to assess and optimize the performance of our end-user software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel through phone calls and emails. To ensure success as a hybrid service desk analyst, you...


  • Manchester, United Kingdom The Portfolio Group Full time

    We are looking for a highly capable service desk analyst to assess and optimize the performance of our end-user software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel through phone calls and emails. To ensure success as a hybrid service desk analyst,...