Product Compliance Coordinator

2 weeks ago

Manchester, United Kingdom boohoo.com Full time

We are looking for an experienced Product **Compliance Coordinator **to join our passionate and agile team based in our Manchester Head Offices; supporting the Group Business across all 13 Boohoo Brands.

The Role

To work within the Product Compliance team, supporting and developing our global supply base in ensuring all products are compliant and meet Boohoo’s Quality standards. Identifying risk across all product categories and supply chain.

To work within the wider Responsible Sourcing department, engaging with all key stakeholders in the business to ensure that our supply base is fit for purpose and supporting business growth. Working closely and collaboratively with all Product Teams.

**Reports to**: Product Compliance Manager

Tasks, duties & responsibilities:

- Ensuring all products are tested & comply to both Boohoo’s standards & legal requirements.
- Hands on management of our own internal due-dilligence testing program. Identifying risks & supporting suppliers in understanding root causes. Arranging both in-house & third-party product testing.
- Managing initial supplier Product Compliance queries.
- Establish and maintain relationships with suppliers to create mutually profitable working relationships, whilst continuously improving Supplier Product Compliance and Quality.
- Monitoring, evaluating & reporting on supplier testing. Reporting any testing failures to the business & supply base.
- Reviewing supplier performance, through AQL, returns & testing data. Agreeing CAPs & keeping track of ongoing improvement.
- Supporting the buying teams on safety & compliance issues whilst helping driving product quality & performance.
- Resolving any Product Compliance issues in a timely manner & supporting our customer service team with technical expertise.
- A key stakeholder in the ongoing development of the Supplier Manual, working with third parties to keep abreast of Global changes to legislation.
- Working closely with nominated Testing partners.
- Supporting the delivery of our online testing portal.
- Identifying both internal & external training requirements. Supporting the team to deliver presentations & workshops.
- Support a culture of continuous improvement in our processes and customer satisfaction.

As a Product Compliance Coordinator you should be highly motivated, with technical flair, excellent communication skills and a can-do attitude.
- Experience in global testing legislation, both REACH & Prop 65.
- A good knowledge of quality processes & manufacturing.
- A proven record of managing supplier performance & building key relationships.
- The ability to analyse and interpret information.
- An appetite for continuous improvement and driven by results.
- Experience in working with suppliers both UK & international.
- Excellent communication skills and the ability to influence.
- Experience at working to deadlines.
- Multi-Product experience is preferred
- Confidence in excel & reporting.

UK & Overseas travel required

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