Customer Service/admin Assistant

3 days ago


Stockport, United Kingdom Joseph James Furniture Outlet LLP Full time

Are you friendly, organised, and ready to be the voice of a growing business? We’re looking for a **Customer Services & Admin Assistant** to join our team and help us deliver a first class experience to our customers every day.

About the Role:
As a key part of our front-line team, you’ll be handling customer enquiries, solving problems quickly and efficiently, and making sure every customer feels valued. In addition, you’ll support the business with a range of admin tasks to help keep everything running smoothly behind the scenes.

What You’ll Be Doing:

- Handling aftersales support, including returns, issues and updates
- Processing orders and updating systems
- Helping with basic admin tasks such as filing, data entry, and day to day admin
- Supporting the wider team with general office duties

What We’re Looking For:

- Confident communicator with a positive attitude
- Strong organisation and attention to detail
- Able to stay calm under pressure and solve problems quickly
- A team player who’s happy to pitch in wherever needed

Nice to Have:

- Knowledge of furniture retail

Pay: £24,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Language**:

- English (preferred)

Work Location: In person



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