System Implementer

4 days ago

Lymm, United Kingdom Barchester Healthcare Full time

FTC- 12 months-18 months.

Exciting new opportunity for an experienced and passionate System Implementer to join the Barchester family. Barchester are on exciting journey of digital transformation, where we are heavily investing in multiple new systems across our current portfolio of 240 care homes and hospitals across the UK.

The CRM System implementer will support the implementation of the new CRM System (Salesforce) across all of our services. The CRM System Implementer will work collaboratively with the project team and homes to ensure that the new system being delivered will be used to the best of its ability whilst enhancing the customer experience through supporting and coaching the homes and hospitals recently trained.

Barchester Healthcare is one of the UKs market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened every year for the next three years, we are rapidly and successfully expanding.

**Experience and skills required**:

- Excellent understanding of CRM systems (Salesforce would be advantageous)
- Understanding of customer experience
- Experience in supporting individuals to use systems
- Enquiry management experience
- Change management
- Confident in working collaboratively
- Able to get to grasp with new IT systems and processes with ease
- Proven multi-tasker

**Key Responsibilities**:

- Ensure that all staff are fully engaged with all the aspects of the CRM system
- Provide support and advice to the home teams adapting the approach to fit varying levels of IT skill level
- Contribute to the development of the standard operating procedures and processes for using a CRM system
- Liaise with stakeholders and external partners to ensure that the project is meeting the needs of all stakeholders as directed by the National CRM Systems Lead and the Director of Customer Experience
- Monitor and evaluate project activities and progress to identify areas for improvement and recommendations for training and implementation.
- Provide input into the development and implementation of future phase project plans and strategies.
- Contribute and support the delivery of training programmes for staff and digital transformation change plan.

Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK.

If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

  • GDP/GMP Warehouse Coordinator

    1 week ago

    Lymm, United Kingdom SpectrumX Full time

    SpectrumX is a pioneering biotechnology company dedicated to delivering safe and effective healthcare products. It is the only company in the UK and Europe licensed to utilize the patented, shielded HOCl+ formulation, Spectricept™. SpectrumX is committed to innovation and high medical standards, currently advancing the production of pharmaceutical products...

  • HR Admin Manager

    3 hours ago

    Lymm, United Kingdom The Talent Place Full time

    We are excited to be working with a fantastic client in the Childcare industry. Due to rapid growth our client is looking for a HR Admin Manager to join their head office team in Cheshire. With more than 90 settings they provide the highest standard of nursery care and education within a unique environment. **Main Duties & Responsibilities**: -...

  • HR Data

    2 weeks ago

    Lymm, United Kingdom Kids Planet Day Nurseries Limited Full time

    Due to rapid growth, we are now looking for **HR Data & Reporting Administrator **to join ourKids Planet Head Office. With more than **130** settings, Kids Planet Day Nurseries provides the highest standard of nursery care and education within a unique environment in which children are actively encouraged to explore, learn and interact with others. This...

  • Careers Coordinator

    1 week ago

    Lymm, United Kingdom Kids Planet Day Nurseries Full time

    Careers Coordinator at Kids Planet Day Nurseries Kids Planet is a proud family‑run business, we do things with heart and we’re passionate about giving every child the best possible start. Kids Planet Day Nurseries are thrilled to offer an exciting opportunity for an enthusiastic individual to join our growing People Team at our Central Support office in...

  • Hotel Accountant

    1 week ago

    Lymm, United Kingdom Medlock Partners Limited Full time

    Accountant Full Time Permanent Salary - £30-40k Key responsibilities of the Hotel Accountant: - Be fully aware of budgeted and actual department targets which will include sales, covers, average spends and departmental profits. - Assist and update forecasts for your department where required. - Assist in controlling payroll costs by monitoring rotas and...

  • GDP/GMP Warehouse Coordinator

    1 week ago

    Lymm, Warrington, United Kingdom SpectrumX Full time £4,000 - £6,000 per year

    Company DescriptionSpectrumX is a pioneering biotechnology company dedicated to delivering safe and effective healthcare products. It is the only company in the UK and Europe licensed to utilize the patented, shielded HOCl+ formulation, Spectricept. SpectrumX is committed to innovation and high medical standards, currently advancing the production of...

  • Lead Teaching Assistant

    1 week ago

    Lymm, United Kingdom LYMM HIGH SCHOOL Full time

    **Lead Teaching Assistant** Start Date: ASAP Salary Grade: NJC Grade 6 - Full Time Salary - £29,093 - £32,654 (Pro rata salary £25,024 - £28,087) Contract Term: Permanent Contract Type: 37 hours per week, term time only plus 5 INSET days Working Hours: 8.15am - 4.15pm (Monday-Thursday) 8.15am - 3.45pm Friday) Lymm High School is a high performing...

  • Careers Coordinator

    1 week ago

    Lymm, Warrington, United Kingdom Kids Planet Day Nurseries Full time £22,000 - £30,000 per year

    Kids Planet is a proud family-run business, we do things with heart and we're passionate about giving every child the best possible start.Kids Planet Day Nurseries are thrilled to offer an exciting opportunity for an enthusiastic individual to join our growing People Team at our Central Support office in Lymm. As a Careers Co-ordinator, you will play a key...

  • Junior Business Analyst

    2 weeks ago

    Lymm, Warrington, United Kingdom Kids Planet Day Nurseries Full time £25,000 - £35,000 per year

    IntroductionOur people are what make our family great. As a proud family-run business, we see childcare as a profession, not just a job. We're passionate about helping our teams grow and be the best they can beKids Planet is a prominent nursery group in the United Kingdom, currently operating at more than 250 locations. Established in 2008 with only 4 sites,...

  • Lead Teaching Assistant

    1 week ago

    Lymm, United Kingdom Lymm High SchoolWarrington Full time

    **Salary**: NJC Grade 6 **Job type**: Full Time, Permanent **Start date**: ASAP 11 December 2024 **Job overview**: **Lead Teaching Assistant** Start Date: ASAP Salary Grade: NJC Grade 6 - Full Time Salary - £29,093 - £32,654 (Pro rata salary £25,024 - £28,087) Contract Term: Permanent Contract Type: 37 hours per week, term time only plus 5 INSET days...