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Customer Support Advisor

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Aylesbury, United Kingdom Pertemps Aylesbury Commercial Full time

**Overview**
Pertemps Recruitment on behalf of Buckinghamshire Council has an exciting opportunity for an Early Years Workforce Officer (Customer Service Advisor) to join the Education Workforce Team in their Aylesbury office (HP20 area). Working alongside the Team youwill play an important role in providing a professional customer service experience to stakeholders and customers within the School's sector.
**About the role**
As an Early Years Workforce Officer you will have a number of responsibilities including, but not limited to the following:

- answering customer queries
- booking training venues
- writing and uploading course descriptions
- accurately updating training course registers
- liaising with national trainers and training companies

This is a temporary position for 3+ months, though there is potential for this to be extended further. The pay rate is £14.58 per hour, and you will be working full time, 37 hours per week. Buckinghamshire Council are currently working on a hybrid basis whereyou will work remotely for 3-4 days per week and in the office 1-2 days per week.
The Aylesbury office is conveniently situated in the town centre (HP20 area) with great transport links including a local train station and excellent road connections to the M25, M1, M4 and M40
**About you**:

- We are looking for someone who takes pride in their work and can answer telephone calls professionally
- You must have good English and numeracy skills
- You will have good initiative, and can work on you own once the task is understood.
- Experience in the education or early years sector is desirable

**About us and our Client**
As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tapinto the uniqueness of each individual's talents has enabled us to open doors for our employees, our clients and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which wehope you will feel both fulfilled and valued as a person
Buckinghamshire Council are a leading Authority with offices in Aylesbury, Amersham and High Wycombe, whose values represent exactly what they are - Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect:

- a fair and inclusive culture
- the chance to really make a difference to your local community and those around you
- health and well-being initiatives including Mental Health First Aiders and mindfulness workshops
- ongoing support, and the opportunity to develop and progress in your career
- opportunities to take part in fun activities such as fundraising and social events

**Other information**
We are looking for someone to start as soon as possible.
If you require further information on this role, use the below contact details. Please quote the following reference when getting in touch**:770100484**
Phone: