Customer Service Advisor

7 days ago

Aylesbury, United Kingdom Sky Personnel Ltd Full time

Our Client is a jewellery making company based in Aylesbury, Buckinghamshire.

Due to the expansion of their company they are now looking for a Customer Service Advisor to join their team.

You must have an outgoing personality to fit in with the company’s culture and have a can do attitude.

Because you will be supporting staff within the sales team, this role requires a highly proactive and organised individual to deal with a wide range of tasks including processing customer orders into production jobs, material sourcing, supplier negotiations,quotations, and sales support administrative tasks.

Communicating with people of all levels both internally and externally, your interpersonal skills must be second to none. An excellent telephone manner and exemplary written skills, along with proficient IT Skills are key. You must be assertive with an eyefor details and a high level of focus.

**Duties**:
Answering queries from people regarding orders

Raising of customer orders and editing if requirement changes

Management of inbound customer service phone calls and enquiries

Supporting sales team with all customer actions.

**Job Type**:
Full-time, Permanent

**Salary**:
£20,000 - £25,000 per year dependent on experience

If this role is of interest to you then please contact Liam Jones at Sky Personnel.

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