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Facilities Contracts Manager
2 weeks ago
Exciting Opportunity to Join a Large Real Estate Company in the City of London
- Great Benefits and 15% Annual Bonus
**Client Details**
Our Client is works in the residential real estate and property sector and has delivered 5,000 new homes across affordable rent and shared ownership and are looking to expand significantly becoming one of the largest contributors to affordable housing acrossEngland.
You will be working in their FM contracts team in the City of London office 2/3 days per week as a Facilities Contracts Manager.
**Description**
**Facilities Contracts Manager Responsibilities**:
- To mobilise and manage Total Facilities Management contracts for the nationwide delivery of Hard and Soft services to residents, ensuring robust monitoring and control systems to maintain our high service levels and compliance standards in the City of London
- To identify opportunities for working with providers across the country, identifying partnerships and holding commercial discussions on behalf of the client. Driving these discussions through to decisions about future providers
- Lead the housing and property management responsibilities through expert contract management of providers, including contract mobilisation and procurement of all necessary activities to service residents and their homes.
- Lead and implement the development of the systems and processes that to ensure all contracted providers are fulfilling the terms of their engagement
- Provide information and assurance to investors, Board, Exec and other key stakeholders about the performance of our contracted providers. This includes providing both regular and adhoc reports to a range of audiences.
- Be the lead internal person responsible for ensuring any area of service under performance is quickly identified and a remedy response implemented
- Engage with contracted providers to ensure they are delivering housing management in accordance with the contractual arrangements, and that services are delivered in a way which provide residents with a high level of customer satisfaction as well as valuefor money.
**Profile**
**Facilities Contracts Manager Skills and Experience**:
- Proven Experience in Total Facilities Management Contract Management
- Knowledge of the affordable housing sector and, an understanding of the risks and issues in procuring services alongside the statutory responsibilities of RP's.
- Ability and experience of building genuine effective relationships with others
- Great communication skills
- Strong ability to negotiate
- Can manage upward and prioritise an evolving workload
- Have a genuine interest in housing
- Previously worked with KPI's and performance reporting
- Be prepared or have experience of implementing new processes
- Prepared to operate outside the role as the business grows and scales
- Actively participate in a dynamic and constantly adapting environment
- Exceptional attention to detail
- Strong work ethic with the ability to work in a team but also manage own workload
- Acting efficiently and pro-actively within defined decision-making processes and working to establish and then deliver to defined financial and performance parameters.
**Job Offer
