Senior Pensions Administrator

**Contractual hours**

36.25

**Basis**

Full time

**Job category/type**
- XPS Administration

**Date posted**

09/07/2024

**Job reference**

REQ002442

**Senior Pensions Administrator**:
**Birmingham**

**Hybrid**

**Full Time**

**Permanent**

**XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people **can flourish and achieve their highest potential**.**

Our Pensions Administration business continues to grow and we are now looking for an experienced Senior Pensions Administrator to join our vibrant Birmingham office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in a pensions adminstration role where they have gained knowledge and experience of defined benefit pensions schemes, client work and perform complex calculations.

A FTSE 250 company, XPS combines expertise and insight with advanced technology and analytics to address the needs of over 1,400 pension schemes and their sponsoring employers on an ongoing and project basis. We undertake pensions administration for over one million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 88 with assets over £1bn. We also provide wider ranging support to insurance companies in the life and bulk annuities sector.

Our people drive our success and as an XPS employee you can bring your whole self to work - Everyone is treated equally and with respect. We will provide you with the support and training you need to grow and be at your very best. It’s about inclusion and diversity, ensuring all our people feel included, that they belong to XPS and that they’re happy. Above all, it’s about ensuring everyone has a voice and feels valued. Because they are.

**The Team**

Our award-winning pensions administration business puts scheme members at the heart of everything we do. Our services include scheme administration, first-time outsourcing, member communications and scam protection.

**The Role**
As a Senior Pensions Administrator at XPS you will:

Oversee the management of monthly and annual processes on the team. Ensure processes are fully monitored and completed in line with customer and legislation requirements.
- Monitor accuracy, performance, and SLAs for the team, including activity and client performances, and take action to ensure targets are met. This includes monitoring, delegating and coordinating workflow.
- Ensure standard documentation is scheme specific and incorporating them into existing procedures.
- Where appropriate participating in client meetings.
- Handle complex pensions queries, scrutinising the work of other less experienced pension administration team members.
- Sign out non-standard letters in response to client and member queries.
- Updating relevant pension administration databases and systems.
- Perform manual and automated benefits calculations.
- Helping identify any training needs across the team and assisting with developing and mentoring team members.

**Your profile**

**Essential Criteria**
- Previous pensions administration experience of Defined Benefit (DB) schemes including leavers, retirements, deaths, transfers in and transfers out.
- Experience of current pensions legislation and framework.
- Perform complex calculations and checking work of junior colleagues.
- IT proficient, in particular Microsoft Word, Excel & Outlook.
- Maths and English GCSE grade 4/C or equivalent.
- Confident communicator and problem solver.

**What we offer**:
Find out more about **Life at XPS**
Find out more about **Our People Approach**

**We offer an attractive reward package, typical benefits can include**:

- Competitive salary
- Participation in annual discretionary Bonus Scheme
- 25 days holiday plus flexibility to buy or sell holiday
- Flexible Bank holidays
- Pension scheme, matching contribution structure
- Healthcare cash plan
- Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle
- Life Assurance cover, four times basic salary
- XPS Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone)
- Employee Assistance Programme for you and your household
- Access to a digital GP service
- Paid volunteering day when participating in Company organised events
- Staff referral scheme when you introduce a friend to XPS

**What next**:

- Right to Work confirmation
- DBS Disclosure check
- Employment or educational references covering five years
- Satisfactory credit check

**We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, r