Lead Administrator

3 days ago

London, United Kingdom East London NHS Foundation Trust Full time

We are recruiting a band 5 lead administrator for the Psychological Therapies Service (PTS), to co-lead a small team of administrators. PTS is a team of professionals providing psychological therapy to adults in a secondary care mental health setting who are experiencing complex difficulties, including depression, anxiety and trauma.

We are looking for someone who can co-lead a team responsible for the administrative, secretarial, office management and reception provision of the service. This will include monitoring of service area performance, line management of administrative staff and management of data and record keeping across relevant clinical and administrative electronic systems.

You would be joining the team at a time of change. The post will suit someone who can work flexibly as part of a team, and is committed to continuous improvement with regard to patient experience and the efficient functioning of the service.

**The post holder will be responsible for**:
The management of processes ensuring an efficient and effective administrative / secretarial / reception / office management provision to the Service area to ensure service delivery in partnership with the management team.

Management and monitoring of service area performance objectives and targets via the formulation and implementation of effective in-house systems to ensure accurate capturing of clinical and performance data / record keeping and to revise as and when the need arises ensuring the use of data quality reports.

The line management of administrative staff.

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Kindly refer to the job description and person specification that is attached to the vacancy profile.

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