Parts and Administrative Assistant

2 weeks ago

Loanhead, United Kingdom TT UK Services Limited Full time

**Job Overview**
Tru-Turf is a global supplier of machinery to the golf and sports turf market. We are seeking a dedicated and detail-oriented Parts and Administrative Assistant to support our UK business team in our Edinburgh warehoese.

The Parts and Administrative Assistant is to support the Operations Manager, dealers and end customers in the efficient distribution of spare parts.

With a key focus on ensuring that parts orders are processed, picked and shipped in an efficient and timely manner.

Also, an important part of this role will be the administration activities of our operation including the entry of accounts payable and receivable and to support the accounting function that is managed from Tru-Turf's head office in Australia.

This is a permanent part time role with some flexibility on the days and hours worked.

**Responsibilities**
- Assist the Operations Manager to coordinate sales and operational interactions with the Tru-Turf dealer network in the UK and Europe.
- Assist the Operations Manager in coordinating the booking of regular demo days with dealers for their customers in the UK.
- Provide advice on the correct parts required to dealers and end customers when orders are submitted.
- Process spare parts orders and then pick, pack and ship these orders on time.
- Facilitate freight bookings for parts and machine deliveries
- Assist the Operations Manager with customs clearance of inbound stock.
- Work with the Operations Manager to ensure that there is a fast parts focus by dealers that includes having the right stock in the right location at the right time.
- Coordinate a prompt, efficient and timely flow of paperwork.
- Perform data entry tasks with accuracy and attention to detail.
- Booking keeping duties utilising Xero to ensure that accounts receivable and payable are up to date to support the Group Finance and Administration Manager.
- Assists in the collection of past-due accounts where required.
- Maintain organised filing systems, both physical and electronic, to ensure easy retrieval of documents.
- Provide general clerical support, including photocopying, scanning, and mailing documents.
- Liaise with Customers, suppliers and staff, locally and globally

**Skills**
- Strong organisational skills with the ability to prioritise tasks effectively.
- Proficient in administrative duties with a focus on accuracy in data entry.
- Familiarity with office management procedures and basic clerical tasks.
- Excellent phone etiquette and interpersonal skills for effective communication.
- An understanding of warehouse operations or spare parts sales would be an advantage.
- Basic bookkeeping skills, with experience with Xero or similar accounting software, is advantageous but not essential.

**Job Type**: Part-time

Pay: £13.00-£14.00 per hour

Expected hours: 15 - 20 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 3 years (preferred)
- Administrative experience: 3 years (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: In person

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