Technical Housing Assistant

Job Introduction **Role Of The Job**We have an exciting opportunity for a Technical Assistant to work with the newly created Empty Homes team within Strategic Housing.The role will be working as part of a dedicated Empty Homes Team in Blyth, supporting the team to bring long-term and problematic empty properties back into use. The role will involve supporting the team to engage with property owners, community groups and stakeholders in the area along with working closely alongside the private sector housing officers to promote good practice in the private rented sector and assisting with the wider Blyth regeneration scheme.We are looking for a highly motivated and enthusiastic person who is a great team player, with good organisational and IT skills to provide technical and administrative support for the dedicated empty homes team. The role will require excellent communication skills, IT skills and the ability to understand and develop the use of IT software systems to achieve work objectives and effectively support the team. The postholder will be based in the Blyth area, working with community groups and other stakeholders in the area to contribute to the overall regeneration and improvement of the area.The post holder will be supporting the officers with administrative duties relating to a range of legislative areas in relation to empty homes. The role will include facilitating and supporting events and community engagement and required to effectively respond to and deal with routine written, telephone, electronic and personal service enquiries from members of the public, professionals and other interested parties. The postholder will be committed to the primary council objectives to ensure that a customer focused service is provided, and that service delivery is to the highest standards of customer care and quality.The post holder will be working in a newly set up small team for a 2-year fixed term contract and will be working closely with other council services like planning, environmental health and building control. The team will work with colleagues within the Housing Service, in other divisions of the Council and external agencies, actively supporting cross cutting projects as and when required, seeking to positively contribute and technical support for area-based initiatives.

The team will be based at Blyth Civic CentreFixed Term until 01/07/2026Full Time, 37 hours per weekBand 6, salary £26,421 - £28,770

**Requirements Of the Job**
- The post holder will need to be proactive in the role and have excellent communication skills.
- Have experience in IT and administrative duties to support the team to source suitable solutions in bringing properties back into use.
- Work within a dedicated resource to work intensively in a specific area as part of a targeted approach bringing empty homes back into use.
- Provide technical and administrative support to the team using a range of initiatives through voluntary and enforcement action to achieve the desired results.

Northumberland is world-renowned as a visitor destination and an ideal location to strike a perfect work/life balance. There is no better way of enjoying the picturesque scenery and stunning coastline than on an everyday basisNorthumberland County Council’s (NCC) vision is “To make Northumberland a county which you regard as a great place to live, in which you can access the activities you enjoy, whilst having the opportunity to learn and thrive”.For further information about NCC, please visit our website.

**Why choose us?**We have some outstanding benefits to offer you, including:

- 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
- Automatic enrolment into the Local Government Pension Scheme
- Flexi scheme - up to 2 days flexible leave available per month (pro rata for part-time employees)
- Local government discount schemes available to all employees with offers at local businesses along with various national brands
- Commitment to work/life balance offering flexibility through various schemes including job sharing, home working, flexible working, term-time only, and compressed hours
- Car leasing scheme