Temp Healthcare Administrator

3 days ago


Surbiton, United Kingdom Office Angels Full time

**Administrators - Single Point of Access**

**Initially 3 months, possibly extended**

**Office based, Surbiton with parking**

**£12.40 per hour**

**Required: Monday to Friday, 9am to 5pm**

**Start date: ASAP**

**Overview**:
You will be working for a local healthcare provider who are proud of delivering patient-led, high quality health and social care within the Kingston community.

You will ensure all referrals and enquiries coming into the single point of access are recorded and directed following agreed protocols and provide administration duties to self-managed teams.

**Daily Duties include**:

- Be the first point of contact within the single point of access for referrals coming into the organisation
- Direct complex referrals to the appropriate team members within agreed timescales and key performance indicators
- Deal with enquiries and provide general non-clinical advice and information to service users, the general public and stakeholders within agreed protocols.
- Ensure routine information is effectively exchanged with colleagues and teams and recorded
- Be responsible for maintaining up to date and accurate records, contributing to the collation of service performance data and ensuring that confidentiality is maintained
- Provide administrative support and cover to the self
- managed teams as required
- Initiate, organise and maintain effective departmental filing systems and office management systems.
- Complete surveys and audits in collaboration with the members of the multi-disciplinary teams, including telephone interviews with participants and obtaining and collating data under the supervision of senior staff.
- Maintain professional competence and personal development by participation in mandatory and essential training.

**Sound interesting?...you must have**:

- At least 1 years' experience in an administrative/secretarial supportive role.
- Reception experience
- Ideally call centre/referral experience
- Proactive and enthusiastic

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.



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