Bank Administrator

2 weeks ago

Shepton Mallet, United Kingdom PracticePlusGroup Full time

**About The Role**:
**UNLOCK YOUR BEST WORK LIFE**

**+ make a difference for every patient**

Are you a strong, detailed, organised and experienced Administrator who can work well on their own and as a part of a team?

Are you able to thrive in a fast paced and challenging environment, can you work well under pressure and do you have a keen eye for detail?

Are you keen to join an organisation where your work will make a difference to the lives of patients and will leave you feeling more fulfilled?

If you have answered yes to any of the above then we could have just the role for you.

We are currently looking for an Administrator to join our medical records team at our Shepton Mallet Hospital.

As a Patient Administrator at Practice Plus Group Hospital, Shepton Mallet you will provide a comprehensive administration and receptionist service to the unit ensuring that all patients are treated in a professional and courteous manner, endorsing the patient centred approach of the team.

Above all, you have a natural ability to help make the lives of others more fulfilling and want to work in an environment where the work can be hard, but also fun and rewarding.

**What you can expect in return**
- Flexible shifts that enable you to work around other commitments
- The support you need to grow in your role and continue your professional development
- Increased days of annual leave with years of service

**What you'll be doing**:
You will have excellent communication and interpersonal skills, the ability to stay calm in difficult circumstances. Just as important though is your flexibility, belief in teamwork and your ability to use your initiative, follow instructions and prioritise a busy workload.
- Provide an efficient and effective reception service to patients, staff and visitors. To meet and greet all arrivals in a professional and customer/patient centred approach in line with the customer service standards of Practice Plus Group.
- To answer telephone calls from patients, GP surgeries and other hospital staff on all aspects relating to booking appointments. To distribute calls and messages, using a PBX/ switchboard.
- Provide advice in all matters relating to patient’s appointments, both by telephone and face to face.
- To contact patients before attendance in order to set expectations around waiting times.
- To contact patients on internal waiting lists to offer earlier appointments
- To be responsible for booking patient transport as requested, to call taxis for patients or visitors
- To process and manage referrals in order to meet the requirements of Practice Plus Group performance objectives.
- To book theatre and outpatient sessions within strict booking guidelines adhering to breach dates and ensuring optimal utilisation of clinic lists.

**What we’ll look for in you**:
**Ideally you will have**:

- Excellent communication and interpersonal skills
- Ability to deal with difficult situations in a calm manner
- Good keyboard/computer skills
- Good skills using Patient Administration System (PAS) or equivalent systems
- Conversant with Microsoft Office packages
- Ability to plan and prioritise own workload when under pressure
- Able to use initiative, and plan workload, ability to work flexibly

**Applicants must have the right to work in the UK**.

  • Bank Administrator

    4 days ago

    Shepton Mallet, United Kingdom Practice Plus Group Full time

    **About The Role** If you are looking to join an energetic and vibrant organisation that truly makes a difference to people’s lives on a daily basis we would like to hear from you. We are looking for an experienced Administrator to join our team.Our team members are adaptable,friendly, polite and caring. They enjoy working as a team with people from...

  • Administrator

    4 days ago

    Shepton Mallet, United Kingdom SGS Full time

    **Company Description** SGS provide the world’s most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards. At SGS, we believe in rewarding...

  • Website Data Administrator

    1 week ago

    Shepton Mallet, United Kingdom Haskins Furniture Full time

    **Website Data Administrator** Haskins Furniture are looking for an enthusiastic person to assist in coordinating and maintaining the website. As a data administrator it’s your job to update and maintain information on computer systems and in archives on our bespoke software. It’s an important role as information in these systems must be accurate, up...

  • Bank Radiology HCA

    1 week ago

    Shepton Mallet, United Kingdom NHS Full time

    Were looking for a compassionate, proactive and enthusiastic Radiology Healthcare Assistant to join our friendly Radiology team on a bank basis. This flexible role is perfect if you enjoy variety, want to broaden your clinical exposure, or need the freedom to choose shifts that suit your lifestyle.As a key member of our Radiology service, youll support our...

  • Bank Radiology HCA

    1 week ago

    Shepton Mallet, United Kingdom Practice Plus Group Full time

    About The Role UNLOCK YOUR BEST WORK LIFE + make a difference for every patient We’re looking for a compassionate, proactive and enthusiastic Radiology Healthcare Assistant to join our friendly Radiology team on a bank basis. This flexible role is perfect if you enjoy variety, want to broaden your clinical exposure, or need the freedom to choose shifts...

  • Workshop Office Administrator

    1 week ago

    Shepton Mallet, United Kingdom Willmotts Transport Limited Full time

    Willmotts Transport is one of the largest independent warehousing and distribution companies in the South West, based just outside of Shepton Mallet, Due to continued success and growth, we are looking for an Workshop Office Administrator to join our friendly Team. **Key Responsibilities**: - Supporting workshop office day to day - Other general office...

  • Accounts Assistant

    1 week ago

    Shepton Mallet, United Kingdom Haskins Furniture Full time

    J H Haskins is a family run organisation in the heart of Shepton Mallet. This role includes working within J H Haskins and Haskins Furniture which share an accounts department. It is expected that you will support and report to the Accounts Manager carrying out financial tasks and work on the bookkeeping as well as carrying out some basic administration...

  • Accounts Assistant

    1 week ago

    Shepton Mallet, United Kingdom Office Angels Full time

    **Office Angels is currently working with a successful and established local business in Shepton Mallet to recruit for an experienced Accounts Assistant.** **This truly is a great place to work with the added benefit of a fantastic local reputation and well known business that really value their team and the community around them.** **Job Title**:Accounts...

  • Healthcare Assistant

    2 weeks ago

    Shepton Mallet, United Kingdom PracticePlusGroup Full time

    **About The Role**: **UNLOCK YOUR BEST WORK LIFE** **+ make a difference for every patient** We’re looking for a caring and motivated Healthcare Assistant to join our Inpatient Ward team at Practice Plus Group. This is a rewarding role where you’ll play a key part in delivering safe, high-quality, patient-focused care. Our ward provides services 24...

  • Patient Pathway Coordinator

    4 days ago

    Shepton Mallet, United Kingdom Practice Plus Group Full time

    About The Role We’re looking for an organised, patient-focused Patient Pathway Coordinator to join our friendly administration team at Practice Plus Group. In this vital role, you’ll be the first point of contact for patients and healthcare professionals — making sure every patient’s journey runs smoothly from referral to treatment. You’ll be...