Performance Analyst

Summary Our properties welcome millions of visitors each year and we are passionate about ensuring our visitor offer continues to develop, our audiences broaden and that we are investing in infrastructure to accommodate growth. This is an exciting opportunity foran experienced analyst to work on a specific project that will deliver a step change in our understanding of the Trust’s visitor business and its development, through the lens of management information and insight.

In this role you will use your expertise in data collation and analysis to inform investment priorities across visitor experiences and infrastructure, building a better understanding of what drives the differences in visitor volumes, audience characteristicsand growth.

What it's like to work here You will be joining the Organisational Performance team in the Strategy Management Unit which is proud to provide excellent service to our colleagues across the organisation. Delivering high quality work on time is highly valued. We find ways to bring datato life, helping colleagues to accelerate the delivery of our Strategy. The experiences our visitors have are and intrinsic part of the benefit the Trust delivers and a driver of the support we receive.

Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree remote working arrangements which strike the right balance for you and the Trust. The role will involve travel to our head office, regionsand properties to meet with stakeholders and to carry our work.

What you'll be doing This role isn’t just about data and MI. You’ll need to be able to translate your research in to engaging and valuable stories to illustrate your findings. In the first instance you will build a depositary of our visitor related data and insight, drawingon existing source systems and working to fill gaps where they exist. Based on your knowledge of the management information we possess you’ll build models and tools that provide valuable insight to decision makers.

The tools that you develop will help to understand growth potential, the scope to broaden audiences and the value of different operating models. Your work will also improve our approach to benchmarking performance across properties. You’ll use internal andexternal data in your day-to-day work, and you’ll look for patterns, check logic and develop storylines that connect the pieces.

Who we're looking for You can view the full profile for this role in the document attached (NB: this is a generic Performance Analyst role profile, the role advertised is for a specific project). You don't need to have all the knowledge, skills and experience listed in the roleprofile; this is just to provide a full picture of what is possible in this role. For this position we’re looking for someone who has:

- Experience of data sourcing from multiple channels
- A strong analytical mindset with an eye for accuracy
- Great communications skills, being able to synthesise multiple, complex datasets and communicate the results of your analysis in an accessible and meaningful way
- Great Excel skills
- An ability to engage audiences with data and insight through strong presentation skills
The package You can view the full profile for this role in the document attached (NB: this is a generic Performance Analyst role profile, the role advertised is for a specific project). You don't need to have all the knowledge, skills and experience listed in the roleprofile; this is just to provide a full picture of what is possible in this role. For this position we’re looking for someone who has:

- Experience of data sourcing from multiple channels
- A strong analytical mindset with an eye for accuracy
- Great communications skills, being able to synthesise multiple, complex datasets and communicate the results of your analysis in an accessible and meaningful way
- Great Excel skills
- An ability to engage audiences with data and insight through strong presentation skills