Weekend Customer Consultant, Toyota Bury

**RRG Group**
**About RRG Group**
From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction.

Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models.

Thanks to solid and secure backing and investment; the Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities has meant that the business has successfully grown to how it is today - but as history shows; that won’t stand still and the business will continue to grow, develop and expand. There are always exciting times ahead for RRG

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Benefits of working at RRG Group*
32 days holiday including Bank Holidays rising with length of service up to 38 days. Workplace Pension Scheme. After successful completion of 6 months’ probation period, you will be eligible to go into our Employee Car Scheme (Toyota / Lexus / Skoda). Fantastic future career opportunities as expected from a large and progressive Company. Wellbeing support. Great team spirit, charity events and the flexibility to get involved in various fundraising events.

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Opportunity at RRG Toyota Bury - **Weekend Customer Consultant**
Our frontline team builds and retains long-term relationships with customers and provides a seamless journey that is defined and led by the customer. Through this excellent customer experience customers will keep coming back to us while spreading the good news about their experience. As a Customer Experience Consultant, you are key to the team’s success in delivering that experience.

We are all Brand Ambassadors and live and breathe the Toyota brand and values and are by nature passionate about the products and services that we offer. Joining us as a Customer Experience Consultant offers you the opportunity to develop a career with one of the world's most prestigious companies and work alongside some of the industry’s best talent. Toyota are the highest ranked Automotive Brand in the world and spend more on R&D than any other company, leading the way in Hybrid engine technology and innovation so we are constantly evolving there is always something new just around the corner

As a person, you are curious, creative and enthusiastic. You have a customer-centric mindset, strong communication skills, you are data driven and have an emphatic instinct which allows you to understand the needs of people around you. You are full of energy and self-motivated. You know when to lean in and how to work with your team to maintain a trusting environment and achieve great things together for our customers.

Excellent customer service skills and likes to work with people, with a professional, courteous manner. Strong, excellent communication skills and enjoys listening and engaging with other people. Able to take initiative and ownership of issues; is proactive, has a ‘can-do’ attitude, but also a team player who is comfortable working with others to help and support them. Strong organisational and prioritisation skills. Computer literate, tech and data savvy. Able to work independently. Able to multi-task and switch quickly between tasks. Willingness to learn and develop and keep up to date with complex information.

**Job Type**: Part-time

**Salary**: £9.50 per hour