Customer Service Advisor

4 days ago

Birkenhead, United Kingdom Search Consultancy Full time

Customer Service Advisor (Live Chat) - Birkenhead
The details:

- 40 hours per week, 5 days out of 7
- Monday - Sunday between 8am - 8pm
- £9.50 per hour
- Temp position, fully supported training
- Weekly Pay
- Excellent transport links
- Immediate starts
This role will involve dealing with customers through a live chat function, responding to enquiries and assisting customers on a variety of queries.
The main duties and responsibilities of the role include:

- Responsible for all general customer relations and queries
- You will be the first point of contact for customers dealing with inbound queries in relation to the customer's accounts and orders
- You will assist customers in organising deliveries and order processing
- Updating call notes on the system
- Provide advice and guidance
- Changing any details on their account and sending out any information they may require
What we are looking for:

- Excellent communication and organisational skills
- IT competent

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