Customer Service Advisor

1 week ago

Birkenhead, United Kingdom Connells Head Office Full time

We are seeking a highly motivated **Customer Service Advisor **to complement our fantastic team in our Corporate Lettings Centre in Birkenhead the Wirral, Merseyside. As our **Customer Service Advisor,** you will provide **property management** and **tenancy administration** support services to branches, landlords, and tenants.
**What’s in it for you as a Customer Service Advisor?**
- **
Up to £18,600 **(depending on experience, plus an additional **£1,000** when qualified)
- **
Support** in training towards **ARLA** - **NFOPP** **qualifications**
- Industry-leading **training and development**
- Demonstrable **career** ladder
- Opportunities for **progression**:

- **
Collaborative**, **rewarding,** and **fun** environment
- Team** incentives**
- Understanding of **operations** within an estate agency business
**Key responsibilities of a **Customer Service Advisor**:
The main purpose of your role is to provide a **property management **and **tenancy administration** **support **service to branches, landlords, and tenants. You will also coordinate and prepare the renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carried out in time and to agreed standards.
**Skills and experience required to be a successful **Customer Service Advisor**:

- Outstanding **Customer Service** skills
- Solid **administration** skills
- **
Resilient**, **positive**, **numerate** and **detail-oriented**:

- **
Organised** and able to **prioritise** workload in a faced paced environment
- Excellent verbal and written **communication** skills
- **

Our existing **Customer Service Advisor **team comes from a diverse range of backgrounds including **Customer Support, Call Centre, Retail, Hospitality, Leisure, and Care sectors. **If you are a customer service professional from any background and possess strong administration skills, we want to hear from you

Start or progress your career in property today
**Connells Group** - one of the largest and most successful **estate** **agencies** and **property** **service** providers in the country - Connells offers a range of services including **residential sales**, **lettings,** and **mortgages**. It is also one of the country’s largest sellers of new homes and is committed to delivering the highest levels of **customer service**.

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