Client Service Advisor
3 days ago
**Client Services Advisor**
**Salary**:£19,000-21,000
**Location**:Solihull
**Permanent, Full-Time**
**Office Based**
**Proposed Start Date**:October/November
Office Angels are working with a reputable business in the utilities sector to recruit an additional Client Services Advisor to join their team through an exciting period of expansion. This role will be a great opportunity for a school/university leaverlooking to grow a career in the industry, while gaining skills in client liaison and negotiations.
**The Role**:
- Provide up-to-date and accurate information in a timely manner
- Assist with technical issues by talking client step by step through resolution
- Provide accurate and timely billing information whilst adhering to GDPR
- Identify and escalate technical issues where necessary to third parties and senior members of staff
- Provide assistance to senior leadership team on certain projects where necessary
- Step up and provide assistance to colleagues as business needs arise
**To be successful in this role, you will**:
- Have excellent written and verbal communication skills
- Be able to work collaboratively and independently
- Be energetic with a positive attitude
- Be confident using computer software packages - such as Microsoft Office
- Have a desire to progress and learn more
- Always be on the look out for more effective and efficient ways of working
**In return, you will be entitled to**:
- Annual salary of between £19,000-21,000 depending on experience
- Cycle to work scheme
- Lots of team social events
- Working hours of Monday to Friday 09:00-17:30
- Occasional early leave Fridays
- Office dog
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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