Customer Service Advisor

2 days ago

Solihull, United Kingdom Page Personnel Full time

Reputable business offering progression
- Flexible hybrid working options

**About Our Client**:
This reputable manufacturer within the industrial sector provide innovative solutions to construction businesses in over 50 countries worldwide. The business prides themselves on their personal and high quality service and long lasting relationships with customers.

As a Customer Service Advisor you will:

- Working closely with other internal teams including sales and logistics you will resolve customer queries and update systems to provide details or changes to key customer accounts.
- Ensure that the ERP/CRM system is accurately maintained with changes to orders, account details and that follow up processes with key customer accounts are logged.
- Coordinate and manage contract review process to timely and satisfactory conclusion.
- Provide support to other departments including the order processing team when required.

**The Successful Applicant**:
The successful Customer Service Advisor will have:

- Strong communication skills both written and verbal.
- An ability to work independently as well as part of a team
- Be motivated and willing to juggle busy workloads in a calm manner
- Be IT efficient including Microsoft office and Outlook
- Previous experience in a sales admin role or experience using an ERP/CRM system to process data
- Have a friendly and professional telephone manner and be willing to go the extra mile to provide top quality service

**What's on Offer**:
In return this business will offer personal development plans for employees wanting to progress within. Flexible hybrid working options requiring office work 3 days per week. On site parking. Competitive salary.

  • Apprentice Customer Service Advisor

    2 weeks ago

    Solihull, United Kingdom Inspiro Learning Full time

    The Customer Service Advisor (apprentice) role is one of the busiest and most critical roles in our Dealerships. The role holder manages the relationship between the customer and the workshop, delivering exceptional customer service and ensuring our customer satisfaction levels are outstanding. The Customer Service Advisor is responsible for setting...

  • Customer Service Advisor

    7 days ago

    Solihull, United Kingdom Solihull Metropolitan Borough Council Full time

    Job Introduction **Customer Service Advisor - Connect Customer Contact Service** Solihull Council is seeking enthusiastic, customer-focused individuals to join our Connect Customer Contact Service. Based at locations across Solihull, this is a fantastic opportunity to be part of a high-performing team that plays a vital role in delivering excellent...

  • Customer Services Advisor

    7 days ago

    Solihull, United Kingdom Solihull Metropolitan Borough Council Full time

    Job Introduction **Customer Service Advisor** **Part time - 18.5 hours per week** We have an exciting opportunity for an enthusiastic, passionate, and customer-focused individual to join our Adult Social Care team within the Connect Customer Contact Service, based in Chelmsley Wood. The Connect Customer Services team is at the heart of Solihull Council,...

  • Export Customer Service Advisor

    2 weeks ago

    Solihull, United Kingdom TMR Group Ltd Full time

    **Export Customer Service Advisor** **Solihull** **£30,000** **The Company** A recognised global leader in their field, with lifesaving products servicing over 50 countries globally for more than 35 years. **Why Would I Want to Work Here?** Fast-moving environment with great career growth opportunities. Offering a stable, collaborative, and supportive...

  • Customer Service Advisor

    7 days ago

    Solihull, United Kingdom Kelly Services Full time

    _**Are you an experienced Customer Service Advisor?**_ - **Are you wanting to join a growing business, with lots of progression opportunities?**_ My client, based in Solihull, are currently seeking an experienced Customer Service Representative to join their team on a permanent basis. A salary of up to £26,000 is on offer, as well as an excellent bonus...

  • Customer Service Advisor

    2 weeks ago

    Solihull, United Kingdom GSF Car Parts Full time

    **About The Role**: As we continue to develop our ecommerce presence, it is important to us to have Customer Service Advisors onboard to play a key role within our ecommerce team. As an Customer Service Advisor, you will play a key role in the achievement of ecommerce sales and customer service objectives, utilising telephone and online communication...

  • Customer Service Advisor

    1 week ago

    Solihull, Solihull, United Kingdom LSL Property Services Full time

    Job ProfileProduct Desk Consultant / Customer Service Advisor – Hybrid Solihull PRIMIS Mortgage Network are the largest dedicated Mortgage & Protection Network in the UK with some 3000 advisors and circa 1000 AR partner firms nationally. PRIMIS form part of the LSL Property Services plc group.We are recruiting for a new colleague to join our Product Desk...

  • Customer Service Advisor

    7 days ago

    Solihull, Solihull, United Kingdom LSL Property Services Full time

    Job LocationsUK-SolihullJob ProfileProduct Desk Consultant / Customer Service Advisor – Hybrid Solihull PRIMIS Mortgage Network are the largest dedicated Mortgage & Protection Network in the UK with some 3000 advisors and circa 1000 AR partner firms nationally. PRIMIS form part of the LSL Property Services plc group.We are recruiting for a new colleague to...

  • Customer Service Advisor

    1 week ago

    Solihull, United Kingdom Essential Employment Full time

    Customer Service Advisor needed in Solihull, £13.47ph PAYE – Reference: 452171 Fully on-Site Working hours: 37 hours, 9 – 5 and 9 – 4:30. Can be flexible with 4 days, etc The post holder is a member of the Connect Customer Contact Service which handles a diverse range of enquiries, via face to face, incoming and outgoing telephone calls, emails, live...

  • Customer Service Advisor

    2 weeks ago

    Solihull, United Kingdom Secure Trust Bank Full time

    We know that our people are our biggest investment and to every single one of our customers, our Customer Service Advisors are so much more than a friendly voice on the phone. We currently have opportunities for customer centric individuals to join us, working across a flexible shift pattern and support our customers. **What you will do** As a Customer...