Export Customer Service Advisor
24 hours ago
**Export Customer Service Advisor**
**Solihull**
**£30,000**
**The Company**
A recognised global leader in their field, with lifesaving products servicing over 50 countries globally for more than 35 years.
**Why Would I Want to Work Here?**
Fast-moving environment with great career growth opportunities. Offering a stable, collaborative, and supportive environment where you will be reporting into the Customer Service Advisor you will also receive 25 days holiday plus bank holidays, pension scheme,life assurance, training and development opportunities and lots of social events to enjoy with the team. There is flexibility in the working hours - to be agreed with management, you can work either 8.30am to 4.30pm or 9.00am to 5.00pm or 9.30am to 5.30pm.
**The Essence of the Role**
- Process orders and deliver exceptional customer service every time.
**Scope of the Customer Service Advisor role**
- Process UK and International sales orders
- Produce all necessary export documentation ready for export
- Arrange customer deliveries
- Upsell any additional products / services
- Manage Key Accounts and CRM system
- Deal with Live Chat enquiries
- Handle complaints and find a resolution
**Prerequisites**
- Proficient in all Microsoft systems, particularly Excel and knowledge of Opera accounting software would be an advantage
- Driver and Own Transport
- Export knowledge incl logistics, documentation and international legal requirements
- Happy to be on site 5 days a week
Job ID: 5761
-
Export Customer Services
5 days ago
Solihull, United Kingdom SF Group Full timeSF Recruitment are working with a business based in Solihull who is looking for an Export Customer Service Administrator to join the team Salary up to £30,000 Must have export experience Job Purpose: To upsell and provide exceptional customer service to International customers Key Accountabilities - Proactive and reactive customer service and sales...
-
Customer Service Advisor
1 week ago
Solihull, United Kingdom Pertemps Network Group Full time**Job Description**: Solihull based manufacturing company who have been established for over 40 years are currently in need of a Customer Service Advisor to join their growing team. My client are fully committed to ensuring all of their products are to the highest quality standards and exported to over 70 countries worldwide. Outstanding proven Customer...
-
Customer Service Advisor
2 weeks ago
Solihull, United Kingdom KC Group Full time**Customer Service Advisor**: **Responsibilities of the Customer Service Advisor**: - Responding to customer queries, both internal and external. - Coordinating engineers' diaries, sending them details of customers' issues. - Supporting and completing administrative tasks where necessary. - Escalating customer queries where necessary, following company...
-
Ocean Export Coordinator
2 weeks ago
Solihull, United Kingdom WR Logistics Careers Full timeOcean Export Coordinator - Birmingham Airport - Up to £35,000Our client are seeking an experienced Ocean Export Coordinator to manage the end-to-end process of ocean export shipments. The successful candidate will have solid experience in ocean freight forwarding, familiarity with carrier platforms, and the ability to handle export documentation accurately...
-
Customer Service Advisor
1 week ago
Solihull, United Kingdom Page Personnel Full timeFriendly and fast paced working environment - Modern Working Environment **About Our Client**: My client is based in Solihull who provides excellent experience for insurers and customers. They pride themselves through their experienced team and award-winning technology to ensure the most challenging of situations are met. As a Customer Service Advisor you...
-
Customer Service Advisors
5 days ago
Solihull, United Kingdom Stonegate Group Full time**Customer Service Advisors, £20,400 + Bonus + benefits.** The Customer Service Advisor is responsible for calling their allocated customers and placing their drinks orders for their customers, adding value through promoting relevant brands and offers, in line with their drinks tie. You’ll build a strong rapport with your regular customers and aligned...
-
Customer Service Advisor
1 week ago
Solihull, Solihull, United Kingdom Smart Sourcer Full timeCustomer Service Advisor (Customer Service Agent) – Cross train into Tech SupportOutstanding opportunity to join this fast paced, rapidly growing, Property Technology platform on a permanent basis providing software support as a Customer Support Advisor (no prior tech tech experience required).This software business provides the world's leading technology...
-
Apprentice Customer Service Advisor
1 day ago
Solihull, United Kingdom Inspiro Learning Full timeThe Customer Service Advisor (apprentice) role is one of the busiest and most critical roles in our Dealerships. The role holder manages the relationship between the customer and the workshop, delivering exceptional customer service and ensuring our customer satisfaction levels are outstanding. The Customer Service Advisor is responsible for setting...
-
Customer Service Advisor
2 weeks ago
Solihull, United Kingdom E (Gas & Electricity) Ltd Full time**Customer Service Advisor** **Starting Salary £21,500, with £1,000 increase with each year of service up to £25,500** **Shifts patterns**: **Monday - Friday, No Saturday working.** **8 hour shift between the hours of 8.00am - 7.00pm Monday Friday** E (Gas and Electricity) is an established, Birmingham based domestic energy supplier. We supply energy...
-
Customer Service Advisors
2 weeks ago
Solihull, United Kingdom Stonegate Group Full time**Customer Service Advisors, £20,400 + Bonus + benefits.** The Customer Account Manager is responsible for calling their allocated customers and placing their drinks orders for their customers, adding value through promoting relevant brands and offers, in line with their drinks tie. You’ll build a strong rapport with your regular customers and aligned...