Tenancy Support Administrator

2 weeks ago

London, United Kingdom Foxtons Full time

**About The Role**:
As a Foxtons Tenancy Support Administrator, you will work alongside our lettings teams across the business to ensure that each tenancy starts on a positive footing and that our landlords are able to effectively manage their properties. This will involve arranging pre-tenancy works, facilitating rent collection, and offering professional advice in relation to financial, rental, and legal matters.

The Tenancy Support Team also assist with the end of a tenancy, including the service of legal notices, and arranging end of tenancy works such as professional cleans and deposit returns.

Our unrivalled training will empower you to deliver expert advice on many aspects of the tenancy. Your work, as a source of knowledge for our key clients and local offices, is why Foxtons are known as the agency that gets it done.

**We offer**:

- Comprehensive, ongoing training programme - including ARLA qualification
- Meaningful career progression dictated by performance
- Equity, Diversity & Inclusivity networks
- One paid work day a year to volunteer for a charity of your choice
- Wellbeing package including enhanced sick pay, free confidential counselling helpline, Mental Health First Aiders, access to a coaching platform
- Enhanced parental policies, including generous shared parental leave
- Pension scheme

This role is based in our Worcester office (WR4) towards the outskirts of the city with excellent transport links from numerous locations. Free onsite parking is provided.

**About You**:
Our Tenancy Support Team have unparalleled expertise and the drive to make it happen - it's what sets Foxtons customer service apart. So, if you take pride in making sure everything runs smoothly, always on your game, always looking to make a difference, this is the career for you. You will need strong organisational skills, excellent attention to detail and the ability to problem solve. You will be successful here if you can communicate well with a wide range of people over a variety of platforms.

No previous experience is required, as full training and ongoing development will be provided. What it takes is a special kind of mindset and a burning ambition to succeed at Foxtons. Turn up with that, and we promise to provide all you need to excel.

**About The Company**:
As London’s number 1 estate agency brand,* our customers choose us because we get it done. And we know it’s our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry’s most influential professionals.

Is it important for you to know our Corporate Social Responsibility before you apply? Great, it’s important to us too. Whether we’re providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London's largest homelessness charity, making a difference in 10,000 Londoners’ lives across all 32 boroughs.
- TwentyCI data, 2023 v 2022 market share and market share growth of new instructions at a brand level

INDHP

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