Administration Hub Lead

**Job Title and Band**: Administrative Hub Lead Band 4

**Speciality/Function**: Podiatry

**Department**: South East Essex Administration team

**Location/Town**: Rochford Locality Services

**Post code**: Essex

**Salary**: £25,147 - £27,596 Pro Rata

**Hours per week**: 37.5 hrs per week Monday - Friday 08:30 - 16:30

**Job Type**: Permanent

An exciting opportunity has arisen for a full time Administration Hub Lead based from Rochford Community Hospital, Rochford, Essex.

You will have the day to day responsibility for the management of a Team of Administrators working in the South East Essex Podiatry Administration Team.

The successful applicant will be required to carry out regular probationary, supervision and appraisal meetings, so previous management experience is essential.

You will be required to allocate and oversee the operational tasks within your area of responsibilities.

Your team would be the first point of contact for Podiatry patients. Some of the responsibilities and duties include;
Overseeing all forms of communication in relation to the correspondence between teams and patient care is the priority focus

Staff management

Financial management

Use of information systems and bespoke medical platforms so a high level of data protection and confidentiality is involved

Telephony work

Please refer to the generic job description and person specification for a full list of potential requirements.

To lead in the provision of an administrative support to clinical and administrative staff and ensure generic processes assist in the full implementation of a robust Administration support service.

The Administration service will require a team approach to ensure cover for absences across all services / locations and the post holder will be required, on occasion, to go to surrounding sites to support their team and also provide this cover.

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employer

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank

Accurately take minutes and transcribe when necessary as agreed with the Administration Team Leader and type general administrative correspondence from audio and written materials, and from electronic equipment using Microsoft Office Professional Suite.

Answering and dealing with client / patient telephone enquiries in a confidential and helpful manner, using tact and diplomacy at all times and channelling enquiries, as appropriate to staff members (clinical and non-clinical).

Ensure the implementation and operation of Systems for all services providing outpatient appointments and within the community, process all client paperwork using Trust and partnerships information systems

Preparation and processing of documents relating to Community Health, including photocopying, and attending to postal collections / deliveries.

Ensure that electronic and written records and systems for patients and staff are accurately and appropriately maintained.