Sales Support Administrator

1 week ago

Farnborough, United Kingdom Personnel Selection Full time

The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency.
Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders.
- Working with our Export customer to manage requests for spare parts.
- Liaising with customers Worldwide eg Australia, US and Asia.
- Provide customer quotations.
- Upon authorisation, order processing and raising order acknowledgements for spare parts orders.
- Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams.
- Ensure all customer requests are handled professionally and in a timely manner.
- Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully.
- Providing cover for colleagues in Scheduling and Invoicing.

To be successful in this role you must be capable of digesting complex technical information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. Any experience or knowledge of an engineering, manufacturing, technical or spare parts related environment would be useful but is not essential. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range.
Please submit your CV asap for immediate consideration.

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

**Benefits**:

- Free parking
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: 7252/80

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