Contact Centre Call Handler

3 days ago


London, United Kingdom Penrose Health Full time

**The job**:
You will be working with our front-line Contact Centre Call Handlers and Clinical teams to support the delivery of the highest quality primary care service to our patients.

More specifically, Contact Centre Call Handlers will be responsible for precise, appropriate and effective triage of all inbound queries and requests whilst maintaining a professional, friendly and empathetic telephone manner.

**Details**:
**Location**: London Bridge, London SE1 2EL
**Hours**:Full-Time or Part-Time, minimum 3 days per week - shifts are 0800-1600 and 1030-1830

**Salary**: £23,000 pa - £25,000 pa WTE depending on experience

**Benefits**: Pension scheme, no shifts on Bank holidays or weekends, social events

**About you**:
Basic knowledge of NHS services, and medical terminology is desirable. Proficiency in a second language may be helpful for this applicant.



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