Guest Services Coordinator
6 days ago
**Guest Services Coordinator**:
- Mount Cook Adventure Centre - Not-for-Profit | Outdoor Education | Matlock, Derbyshire_
Mount Cook Adventure Centre is a not-for-profit organisation passionate about making the outdoors accessible to all—especially young people and those with limited opportunities. We’re seeking enthusiastic, adaptable individuals ready for a hands-on role in a fast-paced, ever-changing environment.
**About the Role**:
As a Guest Services Coordinator, you’ll be the welcoming face of Mount Cook, ensuring a high-quality experience for all visitors. You’ll work closely with catering and housekeeping teams, supporting a wide range of tasks from front-of-house duties to meal service and overnight security.
**Key Responsibilities**:
- Greet and assist guests; handle enquiries in person and by phone
- Manage guest check-ins, shop sales, cash handling and stock takes
- Administrative duties
- Maintain cleanliness in communal areas and dining spaces
- Set up meeting rooms and replenish food service items
- Assisting with meal service
- Support first aid and emergency response
- Perform overnight security checks (£35 per shift)
**What We’re Looking For**:
- Friendly, confident communicator with a passion for customer care
- High attention to detail and personal presentation
- Calm under pressure and able to multitask
- Willingness to gain Food Hygiene and First Aid certification
- Comfortable using Windows-based software
**Why Join Us?**
You’ll be part of a dynamic, supportive team that thrives on variety and challenge. No two days are the same—and that’s exactly how we like it.
**Job Types**: Temporary, Zero hours contract
Contract length: 4 months
Pay: £13.01 per hour
**Benefits**:
- Cycle to work scheme
- Discounted or free food
- Free parking
- On-site parking
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Work Location: In person
Application deadline: 31/07/2025
Reference ID: GSC7/25
Expected start date: 01/08/2025
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