Catalogue and Community Officer

2 weeks ago


London, United Kingdom Parkinson's UK Full time

This is an exciting time for Parkinson’s UK. We want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.

**About the role**

The Parkinson’s UK Tech Guide connects people with Parkinson’s to devices and apps that could improve their quality of life, with the information and tools for people to choose the right solutions for them.

As part of a small team and reporting to the Catalogue and Community Lead, you will support them in creating clear and comprehensive product reviews. You will also moderate contributions from our community of users and help create and maintain effective relationships inside and outside the charity. This means working with people inside Parkinson’s UK and from our community, as well as with the companies who make and sell the tech in our catalogue.

**What you’ll do**:

- Help the Catalogue and Community Lead to manage the catalogue of devices and apps, including compiling and editing listing pages.
- Help manage relationships with end users of the Tech Guide - people with Parkinson’s, their family and carers, and healthcare professionals - ensuring all stakeholders have the best possible experience.
- Provide user support, manage user-generated content, and enforce our code of conduct.
- Gain a deep understanding of the Parkinson’s community and of the organisations who supply and use tech to help them.
- Contribute your ideas and feedback to the development and growth of the Tech Guide itself.

**What you’ll bring**:

- Great organisational skills, able to make sure everything stays on track and is recorded and reported as needed.
- Excellent communication, negotiating and influencing skills, able to work effectively with people from a wide range of backgrounds.
- Ability to work independently as part of a close-knit team.
- Commitment to working with our user communities to co-create the right solutions for them.

**This is an exciting time for Parkinson’s UK and we would love you to join us**

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home four days a week. You’ll be required to cover your own travel expenses to our central-London office.


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