Care Co-ordinator

**Job description**

An excellent opportunity has now arisen for a Care Co-Ordinator to join our amazing team at Frank House Care Services Ltd, based in Blackburn

We are looking for a Care Co-ordinator, who will be accountable by example, within a team setting, to promote the good name of Frank House Care Services Ltd, providing and achieving the highest standard of quality care. To share responsibility for monitoring and supervising staff and service users, preparing rota, and providing a smooth and efficient service. Promote Dignity in Care, Safeguard Adults and Children and promote good infection control standards.

**Location**:
Frank House Care Services Ltd, 200 Old Bank Lane, Blackburn, BB1 2HU

Hours of Duty: Monday - Friday: 9AM - 5PM

You will also be responsible for on-call duties. Which includes one week in four.

**Objectives**:
**⁠ ⁠To undertake duties, which are considered, appropriate to the post. Exercise leadership and promote a good relationship between staff, service users, and outside agencies.**

**⁠ ⁠To be flexible.**

**⁠ ⁠Assess the needs of service users and identify problems, plan solutions, and practical individual care plans.**

**Duties**:
**⁠ ⁠Be aware of Inspection procedures undertaken by Care Quality Commission and County Council Contracts department.**

**⁠ ⁠Contribute to inspections as and when required.**

**⁠ ⁠Monitor all Care staff.**

**⁠ ⁠On-call duties as required.**

**⁠ ⁠Work with Management to promote the company and increase business.**

**⁠ ⁠Act within Frank House Code of Practice and in a professional manner always.**

**⁠ ⁠Coordinate care staff rotas.**

**⁠ ⁠Listen to and Support Staff.**

**⁠ ⁠Provide Care to Services Users when and if required.**

**⁠ ⁠Liaise with service users.**

**⁠ ⁠Undertake weekly telephone reviews for new and existing service users.**

**⁠ ⁠Staff supervisions and spot checks and reviews as required.**

**⁠ ⁠Monitor standards of care.**

**⁠ ⁠Maintain accurate records.**

**⁠ ⁠Write reports and Letters when needed.**

**⁠ ⁠Attend and contribute to staff meetings.**

**⁠ ⁠Keep accurate records and log information on the care package system.**

**⁠ ⁠Move between offices if requested by management.**

**About you**:
You will have knowledge and experience of working with vulnerable individuals in similar settings.

Excellent communication and interpersonal skills.

Good time management and prioritizing skills; able to assess competing demands and prioritize effectively.

Motivated to improve services for vulnerable people.

Flexible and adaptable to changing environments, processes, and procedures.

Literate and numerate. Able to maintain accurate records in the required format.

Health and social care qualification relevant to the role (i.e. NVQ L3 or CQF L3 certificate or equivalent) or equivalent relevant experience.

Minimum 1 year previous experience in Care Coordinating in a fast-paced environment. (Non-Negotiable)

**Benefits**:

- Company pension
- Blue Light Card
- Gym membership
- On-site parking
- 24/7 Private GP Access
- Work Phone & Laptop
- Birthday Day Off
- Comission

FULL DRIVING LICENCE AND ACCESS TO A VEHICLE REQUIRED

Please state Reference cc-bwd1

Pay: From £30,000.00 per year

Additional pay:

- Commission pay

**Benefits**:

- Company pension
- Employee discount
- Gym membership
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- How much previous experience in a care-coordinator role?

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 17/01/2025
Reference ID: Care Co-ordinator