Membership Admin Coordinator

2 weeks ago

Royal Tunbridge Wells, United Kingdom AXA Full time

Are you brilliant at providing outstanding customer support, are organised and want a job with lots of

variety? We’re looking for a Membership Admin Coordinator to join our Large Corporate Distribution team in

AXA Health for a 12-month fixed-term contract.

You’ll proactively deliver membership support to corporate clients and brokers. You’ll provide end-to-end

membership administration services when clients renew or purchase AXA Health insurance.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at either our Tunbridge Wells or Bristol office.

**What you’ll be doing**:

- Become an expert on AXA Health products and services.
- Update and maintain client membership databases.
- Provide services that help retain and develop our large corporate clients.
- Proactively look for process improvements, taking ownership and responsibility for these.
- Take ownership for your personal development.

**What you’ll bring**:

- Experience in a similar role - essential.
- Resourceful and able to work on own initiative - essential.
- Courage in decision making
- essential.
- Competent in using Microsoft Excel and manipulating data in large spreadsheets - essential.
- Planning and prioritisation skills.
- Excellent attention to detail.
- Organisation and time management skills.
- Desire to learn about AXA Health products and services - full training available, as needed.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

**What we offer**:
At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

- Competitive annual salary of up to £26,000 dependent on experience
- Discretionary company & performance-based bonus
- Contributory pension scheme (up to 12% employer contributions)
- Life Assurance (up to 10 x annual salary)
- 25 days annual leave plus Bank Holidays
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
- AXA employee discounts
- Gym benefits

LI-Hybrid #FeelgoodHealth

**Who we are**:
At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates.

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