Ao Overseas Mental Health Team Administration Officer

**Details**:
**Reference number**:

- 384363

**Salary**:

- £24,985
- per annum, pro-rata for part time
- A Civil Service Pension with an employer contribution of 28.97%

**Job grade**:

- Administrative Officer
- AO

**Contract type**:

- Permanent

**Business area**:

- MOD - Strategic Command - Defence Medical Services (DMS)

**Type of role**:

- Administration / Corporate Support

**Working pattern**:

- Part-time

**Number of jobs available**:

- 1

Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Cochrane House, DMS Whittington, Lichfield, Stafforshire, WS14 9PY

About the job

**Job summary**:
Here at The Defence Primary Healthcare (DPHC), we are inclusive and dedicated, working to provide excellent support to our entitled personnel.

We have an exciting opportunity for an organised and adaptable Part Time Administration Officer to join a friendly, professional team here at Cochrane House, DMS Whittington, Lichfield, Staffordshire, WS14 9PY.

This is a part time position, offering 27.75 hours per week. Opportunity for hybrid working, dependent on business needs, but you will need to be in office in Lichfield at very least once per week (usually Wednesdays).

Does this sound of interest to you? If so, we would love to hear from you

**Job description**:
**Person specification**:
Duties will include, but are not limited to:

- Ensuring that a high standard of administrative support is maintained to allow a safe and effective delivery of Mental Healthcare.
- Providing administrative advice on aspects of occupational and routine documentation ensuring all aspects of the Data Protection Act and Confidentiality are adhered to.
- Liaising with patients, Medical Officers, and Medical Facilities to ensure correct patient contact details, arranging of appointments and dealing with any queries.
- Organising travel and accommodation for clinical duties for clinical staff when requested.
- Contributing to effective liaison with outside agencies i.e., hospitals, other medical facilities/practices and other organisations involved in the provision of medical care.

**Please pay particular attention to the attached Terms of Reference, which outlines the role requirements in further detail.**

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Working Together
- Seeing the Big Picture
- Making Effective Decisions
- Communicating and Influencing
- Changing and Improving
- Delivering at Pace

**Benefits**:

- Alongside your salary of £24,985, Ministry of Defence contributes £7,238 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- Learning and development tailored to your role
- A culture encouraging inclusion and diversity
- A Civil Service pension
- Cafe
- Gym
- Free Parking
- Hairdressers/ barbers

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.

There will be no reimbursement for any travel expenses for the interview.

Please note the salary will be pro-rata where part time hours are undertaken.

Please see the link to our Youtube channel for advice preparing your best responses with some hints and tips on answering behaviour based questions. Hints and tips such as: Your behaviours can be based on situations from work, volunteering or home; match your situation to the behaviour requested and how to use your 250-word limit.

Defence Medical Services - YouTube

There is no requirement to deploy as this is met by our uniformed personnel, but you will form the continuity of care required by our patients when based at home.

This post does not offer any assistance with relocation allowances.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

Feedback will only be provided if you attend an interview or assessment.

**Security**:
See our vetting charter (opens in a new window).
- People working with government assets must complete baseline personnel security standard (opens in new