Customer Service Advisor
2 days ago
**HOT NEW JOB OF THE WEEK***CUSTOMER SALES ADVISORS REQUIRED**
Pertemps are delighted to be supporting our long-standing client based in Tamworth who due to growth is recruiting for Customer sales advisors. Are you a kind and thoughtful and can help and support customer needs at all levels? If so, we would love to hearfrom you as we have a vacancy for a customer service advisor to support the sales function in the office.
**Main duties**:
**Sales**:
- Make daily calls in accordance with the call diary to generate repeat orders, ensuring all orders are captured, and opportunities are taken to maximise sales and margin.
- Receive inbound sales orders and enquiries from National Account customers, maximising all profit opportunities.
- Grow and develop accounts within defined portfolio against targets, working with National Account Managers to achieve maximum potential.
- Participate fully in monthly sales activity designed to increase revenue.
- Demonstrate thorough knowledge and understanding of Believe Achieve sales training, always delivering sales through exceptional service.
- Carry out scheduled administration tasks
**Customer Service**:
- Deal with all customer queries/ requests for product and service information promptly, efficiently, and courteously, ensuring appropriate follow-up is completed where required.
- Resolve all customer concerns in a timely manner, liaising with the appropriate internal key stakeholders to delight the customer.
- Manage out of stock items by communicating with purchasing and advising customer accordingly.
In return you will receive between £20,857.20 - £21,115 per annum depending on experience with 20x days holidays increasing to 25 with length of service + bank holidays.
Hours are on a shift rotation: 40hrs per weeks.
8.00am - 4.00pm
8.30am - 4.30pm
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