Part Time Customer Service Advisor
1 week ago
**Job description**
Cummins Mellor have an excellent opportunity for a Customer Service Advisor experienced in handling telephone enquiries.
The role arises within a family business who operate internationally. Due to increased business levels they seek a competent Customer Service Advisor to work part time to assist in the handling of website and order queries.
As a Customer Service Advisor your role will include;
- Handling orders queries in a professional manner
- Performing administrative duties were required
- Helping customers to navigate their website
The ideal Customer Service Advisor must;
- Be customer focussed, with previous experience of working in a busy Customer Service Department
- Previous experience using Zendesk, though not essential, would be highly desirable
- Have an excellent telephone manner and demonstrate strong communication skills, both written and verbally
- Be able to work well in a team and independently with the ability to work on multiple systems
- Be a strong user of Microsoft Word, you will also have a knowledge of Excel
- Be organised and have the ability to work on your own initiative
- Be a great problem solver and enjoy working on your own, taking full responsibility for the customers’ enquiries
Our client can offer;
- Tuesday, Thursday/Friday and every other Saturday or Sunday (3 days a week)
- 9am-5pm on weekdays and 10am - 4pm on weekends (must be available to work initially part time during the week for training)
- Free Parking
This is a fantastic opportunity for a Customer Service Advisor to join on of the North West’s leading manufacturers.
**Job Type**: Part-time
**Salary**: £9.79 per hour
Schedule:
- Day shift
Work Location: One location
Reference ID: sh-gb
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