Key Room Attendant

**Baglioni Hotel London**
- An Italian heart beats in the heart of London_

Baglioni Hotel London is a member of the family and privately owned Baglioni Hotels & Resorts with properties in Italy, France, United Kingdom and Maldives. Contemporary, chic and glamorous, Baglioni Hotel London, member of The Leading Hotels of the World, presents the ultimate Italian experience in the heart of London, opposite Hyde Park with an enchanting view of Kensington Gardens and Palace. The Royal Albert Hall, Harrods and Knightsbridge are all nearby.

Set in an original Victorian building, the hotel features 67 elegant rooms and suites, where the baroque style perfectly blends with contemporary touches.

Brunello Bar and Restaurant with its charming terrace perfectly fuses contemporary décor with tradition. Inspired by the Milanese trattorias of the 1950s, the restaurant offers guests the opportunity to sample Italian cuisine in a truly luxurious setting.

The hotel also features the Baglioni SPA and Gym with natural daylight as well as meeting space for business gatherings and social events. The luxurious Kensington Suite Meeting Room sets the stage for the perfect board meeting, dinner, cocktail or symposium, with natural daylight and a capacity for 60 guests. In addition, Clubino is the ideal venue for private dining, cocktail parties and dancing for up to 180 guests.

**The Role**

Reporting into the Butler Services and the Executive Housekeeper, the Key Room Attendant responsibilities include, but not limited to, the following tasks and performances:

- Cleaning of hotel rooms for arrivals, departures, turndown and general servicing, as well as cleaning of public areas and hotel back of house areas;
- Clean the guest bedrooms and bathrooms to the highest standards of cleanliness, in accordance with LQA and Baglioni Operating standards;
- Clean all rooms, fittings and furniture with caution avoiding breakages or damages;
- Ensure work area is maintained in a clean and efficient manner;
- Change and replenish bed linen, towels and guest amenities in line with company guidelines;
- Undertake regular deep cleaning tasks as and when required;
- Ensure all guests are being treated in an efficient, courteous and professional manner, and in accordance with all Baglioni standards;
- Identify and pass on to the Supervisors on duty any potential problems and/or VIP requests;
- Ensure guest privacy and security and makes sure that confidential information and guest details is not disclosed;
- Carry out lost property procedures;
- Ensure to be fully conversant with all the cleaning products to be used on a daily basis;
- Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture.
**The successful Room Attendant will**:

- Have previous experience as room attendant is preferable;
- Have previous experience in a similar type of luxury environment;
- Be a real Team Player;
- Drive to succeed and have the ambition to grow;
- Have a strong work ethic;
- Have good communication skills;
- Have a proactive approach;
- Have a good level of English.
**The Package**
- Free meals on duty
- Friends & Family rates in our sister properties at Baglioni Hotels & Resorts
- Staff discounts in Food & Beverage and Spa services in Baglioni Hotel London
- Training and development opportunities
- Perkbox and Employee Assistance Programme (EAP)
- Staff parties and social activities

**In line with the requirements of The Asylum And Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility as part of our recruitment process.**

**Baglioni (UK) Limited is an equal opportunity employer and we believe in hiring a diverse workforce.**

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus scheme
- Loyalty bonus
- Tips

**Benefits**:

- Discounted or free food
- Flexible schedule
- Referral programme
- Store discounts
Schedule:

- 10 hour shift
- 8 hour shift
**Experience**:

- housekeeping: 1 year (preferred)
- Hotel Housekeepers: 1 year (preferred)