Key Room Attendant

2 weeks ago

Portman Square London West London WH BG, United Kingdom Nobu Hotel London Portman Square Full time £18,000 - £25,000 per year

The Role - Key Room Attendant

Crafting immaculate spaces and exceptional guest comfort

As a Key Room Attendant at Nobu Hotel London Portman Square, you'll play a vital role in creating a serene and luxurious environment for our guests. With precision, care and Nobu's signature attention to detail, you'll ensure every room is spotless, every request is met promptly and every guest feels truly at home.

You will
  • Clean and prepare allocated rooms to the highest standards in a timely manner
  • Check your own rooms thoroughly before sign-off by the Floor Housekeeper
  • Perform a variety of cleaning tasks including sweeping, mopping, dusting and polishing
  • Record and communicate guest preferences to enhance personalised service
  • Respond quickly and efficiently to guest requests
  • Report maintenance issues promptly using correct procedures
  • Maintain housekeeping supplies and equipment with care
  • Support and train new team members, fostering a collaborative environment
  • Attend team briefings and contribute ideas for service improvement
  • Demonstrate a proactive, positive approach to work and guest care
  • Ensure compliance with safety procedures and statutory standards
  • Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro
  • Perform any other duties as required
What We're Looking For

You bring experience in housekeeping within a luxury hospitality environment. You take pride in cleanliness, organisation and delivering exceptional guest experiences. With a keen eye for detail and a proactive attitude, you'll help maintain Nobu's reputation for excellence.

Benefits of Joining Our Team
  • £1000 Refer a Friend Scheme
  • Two hotel-wide social events each year including our Employee Awards Night
  • Discounted overnight stays across Nobu properties worldwide
  • Discounted Pilates classes and wellness treatments
  • Opportunities to progress within our hotel and the wider Nobu portfolio
  • Innovative learning and development opportunities
  • Exciting wellness and volunteering initiatives
  • Up to 33 holiday days through length of service
  • Life Assurance Scheme
  • Cycle to Work Scheme
  • Discounts on all food and beverage
  • Free meals while on duty

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