Liability Claims Administrator
3 days ago
**Liability Claims Administrator - Cardiff - Hybrid working - up to £23,000 per annum plus an excellent benefits package, offering a full training development programme with the opportunity to progress and help and support towards Industry qualifications(CILA), 25 days holiday plus bank holidays, Healthcare, Pension, Employee wellbeing assistance and Life Assurance. Working hours 35 hours per week Monday to Friday.**
A global Loss Adjusting organisation who are truly passionate and understanding by offering a flexible working model and by full embracing and supporting individuals to grow and develop are now seeking an experienced Claims administrator /Customer ServicesAdvisor to join their Liability team. You will be working for a dedicated client account handling property damage, employers liability, personal accident, legal expenses and home emergency claims up to £10k.
**Key responsibilities**:
- Handle EL/PL and property damage claims on behalf of client
- Manage your own desk-top caseload of claims
- Using empathy and understanding you will gather information to assess each claim on an individual basis
- Manage your caseload through to settlement
- Liaise with customers, third parties and clients
- Deal with incoming calls, issue client updates and maintain diary processes to a high standard
**About you**:
- Ideally experience in EL/PL and Property damage claims
- Excellent Customer Services skills
- A team player
- Working knowledge of the Principles of Insurance
- Good keyboard and IT skills
- Working knowledge of MS Word
- Industry qualifications, working towards or a desire to work towards
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