Hotel Receptionist Full Time

2 weeks ago


Eastbourne, United Kingdom Langham Hotel Full time

We are looking to recruit a Full Time Hotel Front Desk Receptionist to join the Langham Hotel Family.

Reporting to our Front Office Manager you will form an integral part of the customers journey and the Langham hotel team.

**Your main responsibilities will be, but are not limited to**:

- Providing ALL guests with a warm friendly welcome, good communication and efficient service throughout their stay and a fond farewell on departure.
- Answering phone calls in a friendly professional manner, taking responsibility and communicating with other departments and guests.
- Receiving telephone & online reservations and inputting these into our Property Management System.
- Working with Online Travel Agent Extranets and Channel Manager.
- Flexibility in response to a wide range of internal and external requests.
- The action of daily arrivals and departures, including groups.
- The production of daily communication reports.
- Execution of daily shift and banking procedures.
- The adherence to all Health & Safety and Fire departmental procedures.

Pay: £26,665.00 per year

Additional pay:

- Tips

**Benefits**:

- Discounted or free food

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Work Location: In person

Reference ID: HOTEL RECEPTIONIST
Expected start date: 17/02/2025



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