Compliance Co-ordinator

2 days ago


Bury St Edmunds, United Kingdom Hales Group Limited Full time

Compliance Co-ordinator
£21,200 per annum
9:00am-5:30pm
37.5 hours per week
Main duties and responsibilities
- Updating the CRM and converting information into Excel Spreadsheets
- Speaking to Clients and scheduling appointments, upselling where possible
- Checking timeframes of work already scheduled to ensure it's within the correct timeframe for compliance
- Resolving any customer/client issues
- Monitoring the progress of cases
- Uploading certificates to the CRM
Key skills and attributes:

- Possess exceptional verbal and written communication skills
- Excellent time management skills
- Computer literate and experienced working with Excel and database packages
- A confident and outgoing personality with a can-do attitude
- Organised with a keen eye for detail
- A people person with a friendly manner and the ability to engage and communicate well
- A team player who is happy to assist other team members and collaborate with operational departments
- Customer Service Experience in an office environment would also be highly desirable
Company Benefits:

- Holidays: 20 days + bank holidays rising to 22 days after 1 year's employment
- Company Referral Scheme
- Company Pension. Nest Scheme
- Company Sick: Pay 5 days on a rolling 12-month basis
- Free Parking


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