Inbound Customer Service Representative

3 days ago


Manchester, United Kingdom GLOBAL FLOW LIMITED Full time

Are you someone who enjoys helping people and solving problems? We are looking for enthusiastic and motivated **Inbound Customer Service Representatives** to join our team. This is an exciting opportunity to gain valuable experience, develop new skills, and progress within a supportive and fast-paced environment.

**About the Role**:
As an Inbound Customer Service Representative, you’ll be the first point of contact for customers. You’ll handle incoming calls, provide clear and helpful information, and ensure every interaction delivers a positive experience. With full training and ongoing support, you’ll have the chance to grow your career and step into future leadership opportunities.

**Key Responsibilities**:

- Answering inbound calls in a professional and friendly manner
- Assisting customers with enquiries and providing accurate information
- Resolving issues effectively while maintaining high service standards
- Updating customer records with attention to detail
- Supporting the wider team to achieve service goals

**What We’re Looking For**:

- Excellent communication and listening skills
- A positive, proactive attitude and strong work ethic
- Ability to multitask and stay organised under pressure
- Confidence in problem-solving and decision-making
- Ambition to learn, develop, and progress into senior roles

**What’s On Offer**:

- Full-time and part-time positions available
- Comprehensive training and ongoing development
- A clear career pathway with progression opportunities
- A supportive team culture where achievements are recognised
- Valuable experience in customer service, communication, and teamwork

This role is ideal for someone who wants more than just a job - it’s a career opportunity with growth, recognition, and the chance to make a real impact.

**Job Types**: Full-time, Part-time, Permanent

Pay: £13.00-£15.00 per hour

Work authorisation:

- United Kingdom (required)

Work Location: In person



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