Client Relationship Executive

7 days ago

Huntingdon, United Kingdom Just Digital Full time

We are looking for a Client Relationship Executive that thrives in a fast-paced environment to help on-board new clients and look after existing clients across a range of disciplines. You will be part of dynamic and fast-growing team, where you will be the internal point of contact for clients across our creative and online services teams. This will include liaising with clients, internal departments, and suppliers daily, taking and briefing projects, monitoring stock levels, processing orders, maintaining SLAs and supporting our Account Managers. You will also be creating data reports and invoices as well as administration tasks relating to your role.

Located in Huntingdon, Just Digital is a leading independent marketing services business that provides sophisticated marketing collateral and print fulfilment services to organisations and leading brands across the UK. Established by the current CEO in 2003, we have grown every year since incorporation and have established an outstanding reputation for the quality of our work and service levels. We hold people at the centre of what we do and continue to monitor and improve our processes as we work towards our goal of being featured on The Sunday Times’ 100 Best Companies To Work For. We have exciting expansion plans and aim to double our turnover in the next few years. Never has it been a more exciting time to join us.

**Key Responsibilities**:

- Liaising with clients daily and developing good relationships
- Taking project briefs, and liaising with internal departments taking projects to completion, on time, on brief and on budget
- Processing client orders across our range of our services
- Dealing with client queries and problem solving any issues that may arise
- Monitoring stock levels, reporting on stock and re-ordering when necessary
- Source, negotiate and liaise with suppliers to obtain appropriate and competitive quotations
- Reporting and invoicing
- General administration tasks arising from the above, including filing job bags, raising purchase orders etc.
- Attend client meetings - in person and via video call
- Ensure maintenance of SLAs

**You will**:

- Have good commercial awareness, and experience in a client facing role
- Be forward thinking, proactive with a problem-solving approach
- Work to tight deadlines, whilst still maintaining a high level of attention to detail
- Be a confident communicator both internally and externally
- Have excellent organisational and administration skills
- Effectively manage your own time
- Have experience of Excel, Word, Outlook,
- Work independently and as part of a team
- Previous experience in the following industries: print, creative, SAAS or date is an advantage

This role is for a period of 12 months initially with a potential to go permanent after this time.

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**Fancy joining the team?**:

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