Trainee Lettings Negotiator

This is where a key becomes a milestone.

Here at Countrywide, property is all about creating moments that matter. Handing over the keys to that all-important first home, helping a retired couple to downsize - and everything in between. As a Senior Lettings Negotiator with us, you’ll be at the heart of all of that. You’ll create seamless experiences that put our customer’s front and centre. In return, we’ll give you everything you need to hone your skills and progress your career. This is your opportunity to make every property more than a home - to be part of some of the most important decisions in people’s lives.

About the role

You’ll carry out viewings for our lettings properties, always looking for new opportunities to help our customers through our other products and services. You’ll also oversee, support and develop the wider lettings team. You’re someone who loves the buzz that comes from creating life-changing moments, and your passion will shine through when you’re greeting people in the branch, answering the phone or going out and about to different properties. Across everything you do, you’ll need to work in line with our compliance requirements. And because you’ll be a role model for others, you can expect to deputise for your manager too.

About you
- You’ll need to bring extensive knowledge of the geographic area you’ll be working in, along with excellent customer service and sales skills.
- You should be a clear and professional communicator - as good at listening to others as you are at speaking with them.
- Strong organisation, planning and problem-solving skills are a must and, like everyone here, you’ll need to be self-aware, a great team player and always looking to work in collaboration with your customers as well as your colleagues.
- We’ll also want to see the kind of energy and drive it takes to deliver results, and a people first approach.
- You’ll demonstrate sound judgement and your resilience means you see setbacks not as obstacles, but as opportunities.
- A full driving licence is essential.

Why join us?

At Countrywide, our passion for property and strong focus on people set us apart. We don’t see buying, selling, renting and letting as processes - for us, they’re all about important, life-changing moments. Which is why we empower our people to create exceptional experiences. The size and scale of our business will open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we’re always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career.

We offer full induction training as well as support for your on-going development and progression. This will include informal training programmes as well as more structured learning initiatives. If you're based within one of our Lettings teams, as part of our commitment to this, you will undertake the industry recognised qualification Level 2 Award in Residential Property Lettings. It's all about making sure you get the satisfaction you need to be at your best.

**Salary**: £18,500.00-£23,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Employee mentoring programme
- Health & wellbeing programme
- Paid volunteer time
- Sick pay
- Transport links

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- South Woodford: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person