Coordinator, Home Port Operations

We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we’d love to hear from you.

We work flexibly and will support you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and developing the social connections that make working with us so rewarding. We welcome the opportunity to discuss reduced hours and job share arrangements.

**The Role**

The overall purpose of the role is to support the Home Port Operations team by undertaking administrative tasks. Primarily this will include assisting the HPO Duty Manager in the delivery of operationally safe, cost effective and efficient turnarounds for the CUK Fleet and provision of Port Agency for our sister brands at the Port of Southampton.

Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK14 and is offered on a full time, permanent with at least two days based in our Southampton office.

**About You**

Fresh ideas and different perspectives are what excite us most and support us to succeed. Alongside bringing these to the role, you’ll also need:

- Ability to work on own initiative and unsupervised
- Able to manage priorities, timescales and output standards. Able to adapt arrangements to suit changing circumstances Clear thinking under pressure
- Willing to share knowledge with others in the organisation
- Be passionate about Customer Service and operational quality.
- Able and willing to work outside normal office hours, on occasion.

**Being part of our team has its benefits**

We’re a holiday company so we know there’s more to life than work. Our comprehensive range of benefits are designed to help support your personal and financial health and wellbeing.
- A warm welcome with full support settling in
- Home and office-based hybrid working (minimum two office days)
- Regular office events including live entertainment, lifestyle events and charity partner fundraisers
- Extensive learning and development opportunities
- Minimum 25 days leave, bank holiday allowance and holiday trading scheme
- Employee-led networks
- Employee Assistance and Wellbeing programmes
- Recognition scheme with prizes and awards
- Employee Discounted Cruising plus Friends and Family offers
- Contributory Defined Contribution Pension scheme
- Company paid Health Cash Plan and health assessment
- In-house Occupational Health support and access to digital GP
- Life Assurance
- Parental and adoption leave
- Childcare Voucher Scheme
- Employee Shares Plan
- Electric Car and Cycle to Work schemes
- Onsite restaurant offering range of healthy cooked and grab and go meals
- Discounted retail and leisure via discounts portal

**About Us**:

- Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.

No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.

Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.

It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.

To keep everyone on board fit and well, colleagues who visit or work on our ships must be fully vaccinated, including boosters. We’re reviewing this requirement regularly.