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Business Support Assistant

2 weeks ago

Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time

Location - Newcastle

Employment Type - Full Time - Permanent

Salary - Salary: £20,000 - £22,000

Hours Per Week - 37.5

Somerset Bridge Ltd. are recruiting for an Administrator to provide efficient and accurate administrative support to our busy Claims Department.

**Key Responsibilities**:

- Opening / sorting (Court docs, Cheques, Total Loss)
- Batching
- Scanning (to SA for Indexing)
- Recorded deliveries
- Cheques
- 1st Class / 2nd Class / Recorded deliveries (franking)
- HPOD Portal
- Cheques from Accounts / MOJs
- Mailboxes: Managing multiples mailboxes for several Claims teams
- Process Fast Track Windscreen payments
- Process Total Loss payments
- Process Claims Salvage
- Action all incoming Bordereaux
- Process Subject Access Requests
- Process incoming recovery payments against claim records
- Support Business Services Manager with Office facilities
- Reception duties, including room bookings, setting up meeting rooms, issuing visitor and staff passes, etc.

**Required Skills/Experience**:

- Self-motivated with the ability to plan and organize the workload efficiently
- Accuracy / efficiency
- Ability to meet strict deadlines
- Ability to complete work to the required standard
- Ability to communicate clearly and effectively with customers and colleagues
- Ability to work on own initiative and work as part of a team
- Sound knowledge of all operating systems including: S4i, Landscape, Microsoft Office including Excel and Word

**Our Benefits**
- Hybrid working - 2 days in the office and 3 days working from home
- 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays
- Pension scheme
- Flexi-time
- 100’s of exclusive retailer discounts
- Professional wellbeing, health & fitness app - Wrkit
- Enhanced parental leave, including time off for IVF appointment
- Life Assurance - 4 times your salary
- 25% Car Insurance Discount
- 20% Travel Insurance Discount
- Cycle to work scheme
- Employee referral scheme
- Community support day
- Christmas and Summer parties

**Working at SBG**

At Somerset Bridge Group we aim to build a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policy holders.

We are very proud to have been awarded a Silver Accreditation from Investors in People We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.

**Equal Opportunity Employer**

Somerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, color, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law. SBG makes hiring decisions based solely on qualifications, skills and business requirements.