Receptionist

4 days ago


Bracknell, United Kingdom Linnaeus Full time

**Job Title**:Receptionist

**Salary**: 21,915.00

**Location**: Moor Cottage Veterinary Hospital, Bracknell, Reading

**Job Type**:Permanent

**Hours**:Full-time, 40 hours per week.
Shifts between 8am and 8pm, Monday-Friday
1:4 Saturdays 8.30am - 4.30pm, with time off in lieu.
- Moor Cottage Veterinary Hospital are seeking a full-time receptionist to join the fantastic team at our busy practice in Bracknell_

**Roles and responsibilities**:

- Welcoming clients and their pets in a warm, professional manner
- Managing the diary; booking in appointments and surgical procedures
- Pro-active communication between clients and colleagues to ensure the day runs smoothly
- Show awareness of financial control within the practice and follow up with clients for outstanding payments
- Administration duties e.g. scanning paperwork, filling in forms etc
- Processing prescription requests
- Taking payments
- Promoting offers and services
- Ensuring that the reception area and consult rooms are clean and well-stocked

We believe our receptionists are key in providing the excellent client care we pride ourselves on.
The role can be physical and demanding but also very interesting and varied.
You will need to have the ability to remain calm under pressure, show empathy in each situation you encounter, have the ability to multitask, be reliable, punctual and have a passion for excellent customer care.

We encourage progression within the role, with funded CPD such as the BVRA course and ISFM training to support this.

**Benefits**
- 5 weeks holiday plus bank holidays
- Day leave for your birthday
- Staff discount
- Company pension scheme
- Generous CPD allowance
- Cycle to work scheme
- Eyecare vouchers
- Flu vaccination voucher
- Free on-site parking
- Wellness program including:

- o Employee assistance program
- o Eyecare voucher scheme
- o Free annual Flu jab
- o Cycle to work scheme

**About Us**

Moor Cottage Veterinary Practice is a busy first opinion small animal practice with a separate cat only clinic. We have been caring for pets for over 50 years, and we pride ourselves on providing the very best care and service for our clients and their pets.

Part of the wider network within Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.


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