Arw Services New Models Field Success Representative

1 day ago

Harrogate, United Kingdom Arrow Electronics, Inc. Full time

**Position**: ARW Services New models Field Success Representative
**Arrow Enterprise Computing Solutions (ECS)**, a part of Arrow Electronics, brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market.

**NEW MODELS FIELD SUCCESS REPRESENTATIVE**

**What will you be doing at Arrow?**
- Provide pre-sales technical support and assist sales staff in selling Managed and Advanced Support services for cybersecurity products.
- Facilitating the onboarding of new customers by acting as a liaison between the Arrow sales and services delivery teams.
- Answer routine technical questions about Managed and Advanced Support services for resellers and Arrow sales representatives.
- Act as an internal/external escalation point in case of delivery issues related to Managed and Advanced Support services.
- Responsibility is EMEA-wide with an additional focus on a specific list of countries.
- This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

**What are we looking for?**
- You are capable of articulating the primary benefits for the end-user, in addition to the predominant challenges encountered when utilizing these solutions.
- Has technical and sales acumen.
- Able to work independently with mínimal guidance
- Acts as an informal resource for colleagues
- Identifies and resolves key issues and patterns from partial/conflicting data
- Takes a broad perspective to problems and spots new, less obvious solutions
- A good level of English proficiency is mandatory. German language proficiency would be a distinct advantage.

**What is in it for you?**
- Competitive and attractive employee compensation package
- Reliable & trusting work environment
- Cooperative team with flat structures and communication
- Professional and personal development

**Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.**

LI-MW2

**Location**: UK-Harrogate, United Kingdom (Central House Otley)

**Time Type**: Full time

**Job Category**: Sales

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