Reservations Coordinator and Host
4 days ago
Host / Reservations - Robin’s Ramen & Urchin, Holland Park
Holland Park | £15-£17/hr | 5 days per week | Evenings only
Robin’s Ramen and Urchin are looking for a sharp, organised and people-focused Host/Reservations Coordinator to join our front-of-house team. This is a dynamic role at the heart of our busy Holland Park restaurant, perfect for someone who thrives in fast-paced environments and loves connecting with guests.
What You’ll Do
- Manage daily reservations using SevenRooms, ensuring smooth table turns with 1-hour seating intervals.
- Oversee bookings and guest experience for our weekly Tuna Fight Club (38-cover event every Monday & Tuesday).
- Liaise with management to support events planning and coordination.
- Work closely with the FOH team to deliver exceptional service from arrival to departure.
What We’re Looking For
- SevenRooms experience preferable.
- Background in hospitality reservations/host roles, ideally in high-volume restaurants.
- Confidence in handling event bookings and small-scale event management.
- Excellent communication skills - warm, professional and guest-focused.
- Ability to thrive in a fast-paced service environment.
The Role
- 5 shifts per week, evenings only.
- Pay: £15-£17 per hour, depending on experience.
- Opportunities to grow within a growing and ambitious restaurant group.
**Job Type**: Permanent
Pay: £15.00-£17.00 per hour
Expected hours: 25 - 35 per week
Work Location: In person
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